Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.0
395 reviews
5 stars
288
4 stars
8
3 stars
6
2 stars5
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the delivery team for being professional, courteous, and efficient during the delivery process.
Communication
Customers expressed frustration with poor communication regarding delivery schedules and updates, often reporting delays and lack of timely information.
Timeliness
While some deliveries were reported as on time, numerous reviews highlighted significant delays and rescheduling issues, leading to customer dissatisfaction.
Installation Issues
Several customers reported problems with installation, including improper setups and lack of necessary tools, leading to further complications.
Customer Service
Feedback indicated that customer service was often unhelpful, with long wait times and difficulty reaching local representatives.
- TOTaylor OwenNov 3, 20251.0I ordered this package over two weeks ago and it still hasn’t came I have checked the app numerous times to see when my package is coming and it will change multiple times a week. Soon after it got delayed and still hasn’t came I looked more into this company just to find out that it’s not even a legit company, I do not recommend.
- LRLinda RoseOct 9, 20255.0They did a great job!
- SRSharon RiversOct 4, 20255.0Very nice and did a great job!!! Took time to explain and show all the bells and whistles !
- EFEileen FentonOct 1, 20255.0Fast, courteous and kept us well informed every step of the way. Great service
- PBPat BSep 16, 20255.0Great service, the guys were friendly and knew what they were doing! Thanks RXO
Frequently Asked Questions About RXO
What services does RXO provide in last mile logistics?
RXO specializes in last mile logistics for heavy goods, arranging approximately 10 million last mile deliveries and 500,000 assemblies and installations annually across North America.
Where is RXO located?
RXO is located at 1010 Space Park South Dr, Building 15, Nashville, TN 37211, US.
What are RXO's operating hours?
RXO operates Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO?
You can contact RXO by phone at +1 800-883-4593 or by email at lastmile@rxo.com.
Does RXO offer services in multiple languages?
Yes, RXO provides services in both English and Spanish.
Where can I learn more about RXO's last mile logistics solutions?
You can learn more about RXO's last mile logistics at https://last-mile.xpo.com/.
Which nearby retail stores could I visit before or after visiting RXO?
Nearby retail stores include hhgregg and Fairbanks Scales, where customers can shop for appliances and scales respectively after visiting RXO.
Are there any nearby furniture stores around RXO for complementary shopping?
Yes, nearby furniture stores include Oldcastle Surfaces, Furniture Medic by MnR, and Office Furniture Concepts, offering various furniture options and repair services.
How can nearby automotive-related businesses help customers visiting RXO?
Nearby automotive businesses like Cam International and Auto Glass Service provide parts and windshield repair, which may assist customers who need vehicle services when visiting RXO.
What social media platforms does RXO have a presence on?
RXO is present on LinkedIn, Facebook, Instagram (@rxo.inc), and Twitter (@rxoinc).