Visit FedEx Ship Center in Cookeville, TN when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
While some customers praised the friendly and helpful staff, many reported poor customer service experiences, including unresponsive support and unresolved delivery issues.
Delivery Issues
Numerous reviews highlighted consistent problems with misdelivered packages, late deliveries, and drivers failing to attempt delivery properly.
Efficiency
Some customers appreciated the quick and efficient service at the shipping center, but others experienced significant delays and complications with their shipments.
Professionalism
Several customers noted the professionalism of individual staff members, particularly in assisting with shipping and returns, contrasting with complaints about overall service quality.
KR
Kathy Rezsnyak
6 days ago
5.0
I go to Tennessee street on West side of Cookeville. They are wonderful, very helpful and explains my options!
CS
Corey Seals
Dec 18, 2025
1.0
Terrible customer service and cannot deliver within their own time frames
GM
Gato Musica
Dec 18, 2025
1.0
Be careful using FedEx they charged me extra after shipping I paid more for shipping the same item with them then usps. USPS charged me $1.50 more for readjusting FedEx charged me $100 more after it shipped crooks proof in pictures first one is usps second is FedEx thanks good neighbor
AL
Adrian Lucci
Dec 13, 2025
1.0
Consistently delivers packages to wrong addresses, and when contacted offers no help whatsoever. Untrustworthy and unprofessional.
JR
Jenny Ramsey
Dec 4, 2025
1.0
Rainy day and they leave packages on the sidewalk. No plastic bags.. nothing. Is it so hard to put them ON THE PORCH? FedEx is HORRIBLE!
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Cookeville, TN offer?
FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, economy, and freight shipping.
What are the operating hours of FedEx Ship Center in Cookeville?
The center is open Monday through Friday from 9:00 AM to 6:30 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.
Where is FedEx Ship Center located in Cookeville?
It is located at 4676 Tennessee Ave, Cookeville, TN 38506, United States.
What payment methods are accepted at FedEx Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account by visiting https://www.fedex.com/en-us/open-account.html to access shipping discounts.
What brands of shipping does FedEx Ship Center provide?
FedEx Ship Center provides FedEx Express, FedEx Ground, and FedEx Freight services.
What should I know about the nearby Thompson Machinery when visiting FedEx Ship Center?
Thompson Machinery is a nearby industrial equipment and building supply store. You might find it convenient if you need business equipment or industrial tools while visiting FedEx Ship Center.
Is there a religious organization near FedEx Ship Center?
Yes, Union Grove Freewill Baptist church is nearby. You could visit before or after handling your shipping needs.
How can nearby places like Thompson Machinery and Union Grove Freewill Baptist help when visiting FedEx Ship Center?
These nearby places provide additional options for business supplies and community engagement, making your visit more convenient and well-rounded.
Are there mobile apps available to manage FedEx services near Cookeville FedEx Ship Center?
Yes, FedEx provides apps available on Apple App Store and Google Play to help manage shipments and access FedEx services conveniently.