Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3317 Dayton Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
132 reviews
5 stars
56
4 stars
7
3 stars
3
2 stars
2
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported extremely poor customer service experiences, particularly with delivery personnel.
Delivery Issues
Numerous complaints highlighted consistent problems with package delivery, including misdelivered items, packages marked as delivered but not received, and a lack of accountability from delivery personnel.
Staff Praise
Several reviews specifically commended staff members, particularly Kim and Kyle, for their exceptional service and friendliness, contrasting with negative experiences related to delivery.
Long Wait Times
Customers frequently mentioned long wait times at the post office, especially during peak hours, indicating a need for better staffing.
Management Concerns
Feedback indicated dissatisfaction with management and the overall handling of customer complaints, particularly regarding delivery issues.
- KDKelsey Dunlop2 days ago5.0👍🏽
- KKKatlynOct 13, 20251.0It’s crazy how long it takes to get a single mail key made. I’ve been waiting for 3 weeks and counting…Everyone in there don’t know how to do their job, no one answers the phone, the tell you they’ll text you when it’s ready (still haven’t received that text). I went in to check if it was ready and they done lost my name on the list so they had to rewrite it. No way😂
- CTC TOct 11, 20255.0Always a professional and friendly staff!
- GGgabriel garciaSep 22, 20251.0It's the worst customer service wue I've ever had in my life
- MDMitch DolingerJun 16, 20251.0The worst customer experience I have every had. Mailman decided he didn't want to drop the package we ordered off at our front porch and left a note saying it would not fit in our mailbox slot. Because of this, over a weeks worth of mail have been returned to the senders and getting our money back on the items we ordered is "between us and the vendor."
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3317 Dayton Blvd?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo.
Do I need an appointment for passport services at this location?
Yes, most Post Offices require scheduling an appointment using the online scheduler; limited walk-in passport hours may be available at select locations.
How much does a passport photo cost at the USPS?
The current fee for a passport photo at USPS is $15.
Can I get a PO Box at this Post Office and how do I apply?
You can search for available PO Boxes and reserve one online or apply in person with two valid forms of ID and a completed application.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary by location.
What are the operating hours for this Post Office?
The location is open Monday through Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 12:30 PM, and closed on Sundays.
Which nearby businesses could I visit before or after my trip to the Post Office?
You might consider visiting KaitMakes for professional services, Irie Jamaican Cuisine for a meal, or check out the Folk Music Store nearby.
Are there nearby financial services close to the Post Office?
Yes, Regions Bank and Western Union, offering banking and money transfer services, are nearby and may complement your postal needs.
If I need physical therapy or wellness services after my visit, are there options close by?
Resilience Physical Therapy Chattanooga and The Organic Health Spa are nearby for physical therapy and spa services to support your wellness.