Bell

4.6
220 reviews

About

Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.

Location

Bell
3035 boul Le Carrefour, Laval, QC
H7T1C8, Canada

Hours

Reviews

4.6
220 reviews
5 stars
190
4 stars
7
3 stars
1
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised specific employees like Jessy and Faez for their professionalism and attentiveness, others reported poor service and unprofessional behavior from some staff.

Employee Performance

Several employees, particularly Jessy, Faez, and Islem, received high praise for their exceptional service, while others were criticized for arrogance and lack of assistance.

Wait Times

Customers expressed frustration over long wait times and poor management of customer flow, with some reporting that they were ignored or served after arriving later than others.

Store Environment

The store environment received positive remarks for being well-organized and clean, contributing to a pleasant shopping experience for some customers.

Recommendations

Despite mixed reviews, many customers recommended specific employees for their outstanding service, indicating that individual staff performance significantly impacts overall customer satisfaction.
  • HA
    Haider Aljnabe
    Nov 15, 2025
    1.0
    On Saturday, November 15th, there were Arabic-speaking employees whose service was very poor. They treated customers with arrogance and disrespect, providing no service whatsoever. They told us they only sell phones. When I wanted a new plan without a phone, they told me to go somewhere else, saying they had a large number of customers and only sell phones, even though it was my turn.
  • JC
    Judith C
    Nov 13, 2025
    5.0
    Très bon service! J'adore cet magasin Bell.
  • MC
    Mustafa Cetıner
    Oct 30, 2025
    5.0
    Thank you very much for helpıng Jessy. She was so nıce. Really good ın busıness. I recommend Jessy.
  • JC
    JOHN CHIP
    Oct 28, 2025
    5.0
    I had the pleasure of being served by Kim today, She was extremely helpful,amazing customer service Thank you
  • SR
    Salome Rodríguez
    Oct 12, 2025
    5.0
    J’ai eu une excellente expérience avec Bell Canada, surtout grâce à Faez. Il a été très professionnel, patient et attentif à mes besoins. Grâce à lui, j’ai pu acheter mon téléphone et ouvrir deux lignes facilement. Tout s’est fait rapidement et avec un service exceptionnel. Merci encore à Faez pour son aide et sa gentillesse — je recommande fortement Bell et son équipe !

Frequently Asked Questions About Bell

What products does Bell at Le Carrefour Laval offer?

Bell offers smartphones, tablets, connected devices, and accessories, as well as services like Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.

What are the store hours for Bell at Le Carrefour Laval?

The store is open Monday and Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.