Business Details
About
Telecommunications Service ProviderTelephone CompanyInternet Service ProviderCable & Satellite Television ServicesCell Phone Store
Nos experts vous présenteront les exceptionnels services de communication de Bell pour grand public et entreprises. Procurez-vous téléphones intelligents, tablettes, appareils connectés et accessoires dernier cri, tous offerts sur le meilleur réseau au pays. Découvrez la meilleure technologie Internet, le meilleur service télé au pays, une téléphonie fiable et de pratiques services de domotique.
Location
Hours
Reviews
4.6
220 reviews
5 stars
190
4 stars
7
3 stars1
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised specific employees like Jessy and Faez for their professionalism and attentiveness, others reported poor service and unprofessional behavior from some staff.
Employee Performance
Several employees, particularly Jessy, Faez, and Islem, received high praise for their exceptional service, while others were criticized for arrogance and lack of assistance.
Wait Times
Customers expressed frustration over long wait times and poor management of customer flow, with some reporting that they were ignored or served after arriving later than others.
Store Environment
The store environment received positive remarks for being well-organized and clean, contributing to a pleasant shopping experience for some customers.
Recommendations
Despite mixed reviews, many customers recommended specific employees for their outstanding service, indicating that individual staff performance significantly impacts overall customer satisfaction.
- HAHaider AljnabeNov 15, 20251.0On Saturday, November 15th, there were Arabic-speaking employees whose service was very poor. They treated customers with arrogance and disrespect, providing no service whatsoever. They told us they only sell phones. When I wanted a new plan without a phone, they told me to go somewhere else, saying they had a large number of customers and only sell phones, even though it was my turn.
- JCJudith CNov 13, 20255.0Très bon service! J'adore cet magasin Bell.
- MCMustafa CetınerOct 30, 20255.0Thank you very much for helpıng Jessy. She was so nıce. Really good ın busıness. I recommend Jessy.
- JCJOHN CHIPOct 28, 20255.0I had the pleasure of being served by Kim today, She was extremely helpful,amazing customer service Thank you
- SRSalome RodríguezOct 12, 20255.0J’ai eu une excellente expérience avec Bell Canada, surtout grâce à Faez. Il a été très professionnel, patient et attentif à mes besoins. Grâce à lui, j’ai pu acheter mon téléphone et ouvrir deux lignes facilement. Tout s’est fait rapidement et avec un service exceptionnel. Merci encore à Faez pour son aide et sa gentillesse — je recommande fortement Bell et son équipe !
Frequently Asked Questions About Bell
What products does Bell at Le Carrefour Laval offer?
Bell offers smartphones, tablets, connected devices, and accessories, as well as services like Bell Mobility, Bell Satellite TV, Bell Fibe TV, Bell Internet, Bell Home Phone, and Bell Total Connect.
What are the store hours for Bell at Le Carrefour Laval?
The store is open Monday and Tuesday from 10:00 to 18:00, Wednesday to Friday from 10:00 to 21:00, Saturday from 09:00 to 17:00, and Sunday from 10:00 to 17:00.
Does Bell offer curbside pickup services at this location?
Yes, Bell at Le Carrefour Laval provides curbside pickup services.
Where is Bell located within Le Carrefour Laval?
Bell is located at 3035 boul Le Carrefour, Niveau 1-R002B, in Le Carrefour Laval, Laval, QC, postal code H7T1C8.
What payment options are accepted at Bell in Le Carrefour Laval?
Bell accepts American Express, Cash, Check, MasterCard, and Visa payment methods.
What services does Bell provide at this Laval location?
Bell offers television service, internet service including modems and security, phone lines, long distance, calling cards, and call features.
Are there other mobile phone stores near Bell at Le Carrefour Laval?
Yes, nearby mobile phone stores include another Bell location, Mobilinq, WOW! mobile boutique, Mobile Care Carrefour Laval, and Tbooth wireless, allowing customers to compare options or resolve issues conveniently.
What nearby stores can I visit for clothing while at Le Carrefour Laval?
Nearby clothing stores include Lacoste, Desigual, Souris Mini, Gap, Tristan, Roots, and Body & Beach, providing a variety of fashion options to explore before or after visiting Bell.
Are there any art galleries near Bell at Le Carrefour Laval?
Yes, you can visit Fresh Print Galerie d'Art and Galeries D'Art Fresh Prints nearby, perfect for customers interested in art during their visit to the area.
Can I find jewelry stores near Bell at Le Carrefour Laval?
Nearby jewelry stores include Swarovski, Big Time Watches, and Bijouterie ORLY, offering customers options for luxury shopping in the vicinity.