Branch Manager: Robert Ferraro
The Honesdale National Bank, established in 1836, holds the distinction of being the area’s oldest independent community bank headquartered in Northeastern PA, with offices in Wayne, Pike, Susquehanna, Lackawanna and Luzerne Counties. The Honesdale National Bank offers personal banking, business banking and wealth solutions. For more information on HNB’s products and services, visit www.hnbbank.bank.
Mary in the Moscow branch is friendly and helpful.
KV
Karina Velasco
Jun 3, 2025
1.0
I’m extremely disappointed with the service at this bank. When I opened my account, I made sure to set up overdraft protection so that funds would automatically transfer between my accounts to avoid any fees. Despite this, I was still charged overdraft fees.
When I brought this to the attention of the branch manager, Jamie, she admitted it was a setup error made by the previous manager. However, she was hostile, dismissive, and completely lacked empathy. Instead of taking accountability, she blamed me for not “watching” my account—even though I did my due diligence during account setup and trusted the bank to follow through.
When I asked to speak with someone above her due to how poorly the situation was handled, she gave me the name of Bob Ferrero but refused to provide his contact info. She claimed he would call me, but I never heard from him.
This experience has been incredibly frustrating and unprofessional. I would not recommend banking here. If they make a mistake, you’ll be the one paying for it.
Frequently Asked Questions About The Honesdale National Bank
What are the regular banking hours for The Honesdale National Bank Hamlin Office?
The Honesdale National Bank Hamlin Office is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at The Honesdale National Bank Hamlin Office?
The drive-through is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 12:00 PM, and is closed on Sunday.
Who is the branch manager of The Honesdale National Bank Hamlin Office?
Robert Ferraro is the branch manager of The Honesdale National Bank Hamlin Office.
What types of banking services does The Honesdale National Bank offer at the Hamlin Office?
The bank provides personal banking, business banking, wealth management, mortgages, loans, investments, and financial planning services.
How can I contact The Honesdale National Bank Hamlin Office via phone or email?
You can call the main phone number at +1 570-689-1922 or email hnb@hnbbank.com for inquiries.
Is The Honesdale National Bank Hamlin Office accessible for individuals with disabilities?
Yes, the bank has a wheelchair accessible entrance.
What is the address of The Honesdale National Bank Hamlin Office?
The bank is located at 559 Hamlin Highway, Hamlin, PA 18427, USA.
What nearby places might be useful for customers visiting The Honesdale National Bank in Hamlin?
Customers can visit Jersey Mike's Subs or Piero's Pizza & Hoagies for food before or after banking. Sprout Dental and Labcorp are nearby health services. Dunkin' is also close for coffee and snacks.
Are there nearby transportation or postal services that can help customers reach The Honesdale National Bank Hamlin Office?
The UPS Store, a nearby postal service, can assist with mailing needs. While there is no specific transit station listed, local landmarks such as Salem Township Building might help with directions.
What nearby businesses offer financial or insurance services in the area around The Honesdale National Bank Hamlin Office?
Nearby financial services include Western Union for money transfers, Coinstar for coin exchange, and insurance agencies such as Brian Chapman Insurance and Chapman Insurance Agency-Nationwide Insurance.