The Honesdale National Bank

3.0
18 reviews

About

Business Banking Service
Branch Manager: Robert Ferraro The Honesdale National Bank, established in 1836, holds the distinction of being the area’s oldest independent community bank headquartered in Northeastern PA, with offices in Wayne, Pike, Susquehanna, Lackawanna and Luzerne Counties. The Honesdale National Bank offers personal banking, business banking and wealth solutions. For more information on HNB’s products and services, visit www.hnbbank.bank.

Details

  • Wheelchair accessible entranceAvailable

Location

The Honesdale National Bank
559 Hamlin Highway, Hamlin, PA
18427, United States

Hours

Reviews

3.0
18 reviews
5 stars
7
4 stars
2
3 stars
1
2 stars
0
1 star
8
  • NF
    Noelle Fayocavitz
    Sep 9, 2025
    5.0
    Mary in the Moscow branch is friendly and helpful.
  • KV
    Karina Velasco
    Jun 3, 2025
    1.0
    I’m extremely disappointed with the service at this bank. When I opened my account, I made sure to set up overdraft protection so that funds would automatically transfer between my accounts to avoid any fees. Despite this, I was still charged overdraft fees. When I brought this to the attention of the branch manager, Jamie, she admitted it was a setup error made by the previous manager. However, she was hostile, dismissive, and completely lacked empathy. Instead of taking accountability, she blamed me for not “watching” my account—even though I did my due diligence during account setup and trusted the bank to follow through. When I asked to speak with someone above her due to how poorly the situation was handled, she gave me the name of Bob Ferrero but refused to provide his contact info. She claimed he would call me, but I never heard from him. This experience has been incredibly frustrating and unprofessional. I would not recommend banking here. If they make a mistake, you’ll be the one paying for it.
  • TJ
    Thom Jabour
    Nov 29, 2023
    1.0
    Rude teller
  • PP
    Patdees
    Sep 25, 2020
    4.0
    Hamlin branch - nice and friendly

Frequently Asked Questions About The Honesdale National Bank

What are the regular banking hours for The Honesdale National Bank Hamlin Office?

The Honesdale National Bank Hamlin Office is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at The Honesdale National Bank Hamlin Office?

The drive-through is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 12:00 PM, and is closed on Sunday.