Business Details
About
Corporate Office
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Location
Hours
Reviews
2.2
216 reviews
5 stars
47
4 stars
8
3 stars
9
2 stars
20
1 star
132
What are people saying?
AI-generated from recent customer reviews
Animal Welfare
Customers are frustrated with Giant's failure to follow through on its commitment to switch to cage-free eggs, accusing the company of 'humane washing'.
Customer Service
Numerous reviews highlight poor customer service experiences, particularly with rude staff and unhelpful management.
Product Quality
Several customers reported issues with expired or unsanitary food products, including spoiled deli items and dirty store conditions.
Pricing Issues
Customers expressed dissatisfaction with rising prices and misleading sale promotions, feeling that they are being overcharged.
Pharmacy Concerns
There are multiple complaints regarding the pharmacy's service, including delays in prescription fulfillment and unprofessional behavior from staff.
- KKKristen KesslerNov 17, 20251.0Until you honor your commitment source eggs from hens not stuck in cages, you don't deserve any positive review.
- SWScarlet WebOct 30, 20252.0While Giant says it cares about sustainability, that does not seem to be true! Why have you still not followed through on your ESG promise to have 100% cage-free eggs?
- CWCarrie WardOct 26, 20251.0I can not believe the treatment of a customer I witnessed yesterday at the Fairless hills giant! I heard the pharmacist tell the customer they were filling her prescription now to give them a couple minutes. So the lady comes back in a few minutes and they are closed5 minutes early and I could hear the pharmacist and cashier laughing behind the gate about it I am not spending another one of my dimes there and it is the only place I have bought my groceries in over 15 years I am done!! And disappointed!!!
- DRDonna RobinsonOct 25, 20251.0I went to buy an item that was marked $1.99 sale good until.10/30. When I went to register it rang up $2.50. When I asked why I was told sign was a mistake???? He showed me the sign for NEXT week that had the higher price. MANAGER said sorry you have to pay higher price. But PA State law says a business must give items to customer at price marked. He refused so I guess it is off to Weis now. Smh Just the principal that big business is always trying to ripoff customers...
- ATAnna TranOct 22, 20251.0Today is October 21st, 2025. I I had the worst embarrassing experience with Giants Columbus Blvd, Philadelphia PA 19147. I had a full cart of groceries, there was a line behind me, at the register. The grocery was scanned and it was time to pay up. But for some odd reason, my debit card was rejecting . I tried every card in my wallet. A total of 5 cards, and none were successful. The cashier was super nice in the beginning, then turned 360 in seconds. I kept apologizing to the cashier and the people on line. Not understanding how ALL my cards were unsuccessful. I called my bank to see what the issue was. My Bank even, confirm the funds, that there shouldn’t be an issue. I even confirmed, the text authorization thru fraud alert.! Again unsuccessful. The cashier was getting frustrated and started to be loud and rude. I told her, Wow you turned 360 in a snap of a finger. She got even louder saying how rude I am. I ask her …Do you think I want this to happen? She was so loud telling me this card only have 2 dollars and some change. And the next transaction only had $90. I couldn’t understand why, my card only charged $90. I told the cashier.. It is embarrassing as is for me and to publicly the amount was unnecessary. Her shift was done, she stood to the side of the register, yelling out….”NOW THIS IS LOUD” like she was ready for a fight. Telling me I was the Rude one. How I was taking my frustration on her … Which was totally vise versa. I understand her frustration as all 5 cards rejected. But being obnoxious and unreasonable was very unprofessional. All of this happened as my 5 years old daughter was sitting in the cart. I retry locking my card then re-unlocking it, AND FINALLY the transaction approved. I walked out of Giants, Mad and Confused. I called the first credit card company Demanding an Answer of WHY the transaction didn’t go thru. The representative was quiet and replied “but… there are “No History” of the Credit Card being used nor does the system, showed a rejection. Then the representative made a Very good point and said “If 5 cards rejected, maybe it’s the machine” I politely ask if she can retry a different POS sale, on the same machine. Explaining to her , my debit card and Credit Cards are, from different banks. There was no reason for all 5 cards to be rejected . If the credit card machine was the issue.But she assured me the register and CC machine are pre-tested every morning. I Drove home confused! ! Sat on the couch, turned on tv and Finally Got my Answer (Picture attached below )
Frequently Asked Questions About GIANT - Corporate Office
What is the address of the GIANT - Corporate Office in Carlisle?
The GIANT - Corporate Office is located at 1149 Harrisburg Pike, Carlisle, PA 17013, USA.
What are the regular operating hours of the GIANT - Corporate Office?
The GIANT - Corporate Office is open every day from 6:00 AM to 10:00 PM.
Are there any special holiday hours for the GIANT - Corporate Office?
Yes, on certain holidays the GIANT - Corporate Office has adjusted hours, for example, it closes early at 2:00 PM on November 27, 2025, and is closed on December 25, 2025.
How can I contact the GIANT - Corporate Office by phone?
You can reach the GIANT - Corporate Office by calling +1 888-814-4268.
Does the GIANT Company provide mobile apps for shopping convenience?
Yes, the GIANT Company offers mobile apps available on both Android and iOS platforms.
Where can I find more information or updates about GIANT Food Stores online?
More information is available on their official website at https://giantfoodstores.com/ and on their social media pages, including Facebook and Twitter at @giantfoodstores.
What categories does the GIANT - Corporate Office fall under?
It is categorized as Giant Food Stores and a Corporate Office.
What nearby dining options are available close to the GIANT - Corporate Office?
Hoss's Steak & Sea House is nearby, offering American dining options for guests before or after visiting the GIANT - Corporate Office.
Are there any lodging accommodations near the GIANT - Corporate Office?
Yes, several hotels including Holiday Inn Express and Suites Carlisle Harrisburg Area, Best Western Carlisle, Comfort Inn Pa Turnpike - I-81, American Inn, and Budget Inn are located nearby for convenient stays.
What nearby services can assist customers visiting the GIANT - Corporate Office?
Customers can find useful services nearby such as the M&T Bank ATM for banking, Redbox for rentals, and Carlisle Small Animal Veterinary Clinic for pet care.