Business Details
About
Security Guard Service
Oregon Patrol Service provides vehicle and site patrol services, rapid response services, special enforcement services, and government and municipal services to the Portland Metro Area and surrounding areas.
Location
Hours
Reviews
3.8
16 reviews
5 stars
11
4 stars0
3 stars0
2 stars
1
1 star
4
- NNNico NixJul 14, 20195.0Very professional and courteous. A+ service would recommend!
- JJJohn JohnsonNov 13, 20181.0Funnest place I ever saw. Company absolutely trash !!!
- DDDinaAug 22, 20171.0Explicit instructions for patrol window ignored for over a month depending very detailed requests prior to signing contract. Despite reminder at beginning of second month, three weeks into it patrols still at wrong times. Message left requesting call back, no return call after 4 days! What kind of business is this?!
Frequently Asked Questions About Oregon Patrol Service
You mention flexibility and customization - how does that work?
At Oregon Patrol Service, we understand that each client has unique security needs. We begin by collaboratively defining your goals and identifying potential security vulnerabilities. Our team then develops tailored strategies to address these specific concerns. While we can offer insights from similar businesses we serve, our primary focus is on creating a security plan that works best for you. For instance, if you're closing your business for a week, we can arrange additional day patrols to ensure your property remains secure. Our leadership team is actively involved, innovative, and quick to respond to your needs. However, we're committed to only taking on tasks we can execute with excellence, maintaining our reputation as a leader in private security solutions.
What's your relationship like with local police agencies?
Our relationship with law enforcement is a top priority for Oregon Patrol Service. We strive to build trust in our officers' judgment and decision-making abilities, ensuring prompt police response when needed. To foster this trust, we partner with and support our local agencies whenever our clients require. We emphasize our understanding of the legal limitations of our authority and express our deep respect for law enforcement's work. Regular meetings with station commanders help us understand local protocols and how we can best collaborate. Through these efforts, we're establishing a solid reputation based on mutual respect, trust, and effective cooperation with local police agencies.
Your website mentions proof-of-service - what is it?
Proof-of-service is our way of providing tangible evidence of our security patrols. Our officers use advanced scanning and tracking software on handheld devices to monitor their routes and scan QR ID tags placed throughout your property. This information is then uploaded to our patrol management software, recording details such as the responding officer, site arrival time, any anomalies found, and specific locations checked. Anomalies might include unsecured doors, non-functioning lights, or other issues. For more serious problems, we may contact you directly or alert local law enforcement if necessary. We send incident reports, as applicable, and proof-of-service to our clients upon request.
Your patrol officers look like police - what are the main differences?
While our patrol officers may appear similar to police, there are significant differences in our roles and responsibilities. Law enforcement officers are 'sworn' personnel with a 'duty to act' as dictated by state statutes. In contrast, as private security providers, we have a 'right to act' rather than a duty. This distinction allows us greater flexibility in handling situations. Like law enforcement, we are regulated by state statutes and require certification and licensing. Our training equips us to understand when we can and cannot exercise our statutory authority. The main similarity between us and law enforcement is our shared commitment to safety and security. However, while police serve the public, we primarily serve private entities.
What kinds of security services does Oregon Patrol Service offer?
Oregon Patrol Service provides vehicle and site patrol services, rapid response, special enforcement, and government and municipal services in the Portland Metro area and surrounding regions.
How does Oregon Patrol Service customize security services for clients?
They collaborate with clients to define goals, identify vulnerabilities, and develop tailored security strategies, including flexible options like extra patrols when businesses close temporarily.
What is proof-of-service and how does it work?
Proof-of-service provides tangible evidence of patrols through tracking software using handheld devices that scan QR tags, documenting officer routes, arrival times, and any anomalies found on a property.
How does Oregon Patrol Service collaborate with local police agencies?
They build trust with law enforcement by partnering closely, respecting legal limits, having regular meetings with police commanders, and fostering cooperation to ensure prompt responses as needed.
What distinguishes Oregon Patrol Service officers from police officers?
Their officers have a 'right to act' versus police's 'duty to act'; they are certified and regulated but primarily serve private clients with flexibility, unlike public law enforcement.
What are Oregon Patrol Service's business hours?
They operate Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays; however, their dispatch team is available 24/7.
Where is Oregon Patrol Service located?
They are located at 4120 SE International Way, Suite A110, Milwaukie, OR 97222, USA.
How can nearby businesses like Oakley Electric or Meridian Financial Group benefit from Oregon Patrol Service's security?
Nearby businesses such as Oakley Electric and Meridian Financial Group can use Oregon Patrol Service for customized patrols to protect their properties, potentially coordinating security efforts in the area for enhanced safety.
Are there any nearby home improvement or cleaning businesses that customers might visit alongside Oregon Patrol Service?
Yes, customers can visit Toria's Housekeeping or D-Lux Hardwood Floors nearby for home cleaning and improvement needs, making the area a convenient stop for multiple services.
What nearby amenities could assist customers visiting Oregon Patrol Service?
Nearby amenities such as First National ATM for financial services and Coffee or Dining options in the Portland Metro area provide convenience for customers visiting Oregon Patrol Service.