United States Postal Service

2.7
152 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 311 SW 2nd St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
311 SW 2nd St, Corvallis, OR
97333, United States

Hours

Reviews

2.7
152 reviews
5 stars
49
4 stars
13
3 stars
8
2 stars
8
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, helpful, and professional, although some reported instances of rudeness.

Service Efficiency

Customers frequently mentioned long wait times and understaffing, leading to frustration during busy hours.

Delivery Issues

Numerous complaints were made about misdelivered mail, lost packages, and inconsistent delivery times.

Customer Service

The phone service was criticized for being unresponsive and frustrating, with many customers unable to reach the post office directly.

Overall Experience

While some customers had positive experiences, a significant number reported dissatisfaction with the service quality and reliability.
  • CC
    Cat Chapman
    Nov 14, 2025
    5.0
    Counterbalancing the negative reviews. It's a US post office that does what it needs to do. Yeah, it can be slow sometimes; welcome to the post office. Sometimes it really do be that way. But the staff are always friendly and helpful. Have patience and be kind! Post offices being understaffed is a universal constant.
  • RS
    russ slade
    Oct 12, 2025
    5.0
    Always helpful and friendly.
  • DP
    Debra Parker
    Sep 17, 2025
    5.0
    The staff are professional, helpful and friendly. I like to mail my packages from them because it feels welcoming ☺.
  • TM
    Taylor Malcolm
    Aug 4, 2025
    5.0
    Very pleased with my post office stop. I purchased a lovely book of stamps after waiting in line for less than 2 minutes. The staff was kind and courteous. What more can you ask for?
  • DR
    Diana Del Rio
    Jul 18, 2025
    1.0
    Don’t call the post office if you need help, you’ll just get frustrated with the recording and no choice! Also, they say go to the post office to change your address, but that sure didn’t work well for me! No points! Zero!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.