McDonald's - Corporate Office

Reviews

• NB

  Nicholas Burridge

  2 days ago
  1.0
  We went to McDonald’s this November 21 2025. Me and my 7 year old were kicked out of our booth because a kids party was happening in an hour. This is absolutely garbage. These people did not pay for the reservation but because all the staff at this location are Filipino they think it’s ok to to do this kind of garbage because the kids party is Filipino. Absolutely laughable. If you don’t understand, it’s selective racism. As a corp you treat everyone the samePERIOD.
• KL

  Kim Lapointe

  Nov 11, 2025
  2.0
  I'd like to know why there's Christmas cups out right after Halloween? Why isn't there any for veterans? Have cups with poppies on them
• SJ

  Susan Jancsi

  Nov 4, 2025
  2.0
  To: McDonald’s Head Office Subject: Complaint Regarding the Fillet-O-Fish Cheese Portion Dear McDonald’s Head Office, I am writing to express my disappointment regarding the way the Fillet-O-Fish sandwich is being prepared. I recently discovered that McDonald’s serves this item with only half a slice of cheese. As a paying customer, I find this unacceptable. When I order a sandwich that includes cheese, I expect a full slice, not half. It feels misleading to charge full price for an item that is, quite literally, only half-delivered. I have always enjoyed McDonald’s products, but this decision feels like an unnecessary cost-cutting measure that compromises both quality and customer satisfaction. I can’t believe how low the standard has stooped — it’s disappointing to see such a well-known brand make choices that frustrate loyal customers. I hope McDonald’s will reconsider this policy and return to using a full slice of cheese in the Fillet-O-Fish, as it should be. Sincerely, A Concerned Customer S. Jancsi
• VV

  Vince Vega

  Nov 4, 2025
  1.0
  To: McDonald’s Canada Corporate Office 1 McDonald’s Place Toronto, ON M3C 3L4 Subject: McDonald’s Has Completely Lost Its Standards Dear McDonald’s Canada Leadership, I’m writing this letter out of pure frustration and disappointment. McDonald’s used to be dependable — clean, consistent, and cared-for. Now it’s a disaster. Every visit feels like an uphill battle: cold fries, missing items, dirty tables, sticky floors, and staff who clearly don’t care. What happened? The McDonald’s brand used to mean something. It was fast, friendly, and reliable. Today, most locations are chaotic and disorganized, with zero pride in service or product quality. Orders are constantly wrong, drive-thru lines crawl for ages, and when you finally get your meal, it looks and tastes like no one bothered to check it before handing it out. This isn’t just bad luck — it’s leadership failure. Somewhere along the line, the company stopped caring about its reputation and its customers. There’s no accountability, no supervision, and no sense of urgency to fix the problem. Instead, you’ve allowed a culture of indifference to replace the basic standards that once defined the Golden Arches. After years of loyal visits, I’m done. McDonald’s has become the opposite of what it built its name on. I refuse to keep supporting a company that’s fallen so far from the values it once stood for — quality, consistency, and respect for its customers. You need to take a hard look at what’s going on inside your stores, retrain your teams, and restore the pride that made McDonald’s a global icon. Until then, you’ve lost another lifelong customer. Sincerely, All Canadians
• MM

  MD MD

  Nov 2, 2025
  1.0
  Every restaurant that I’ve been to in the city is not holding the McDonald’s standard. They’re not sanitizing the tables properly. It is clearly unsafe to eat at most of your locations. It’s one thing to hire people, but if you’re not following the McDonald’s standard, a good paying customer is the one who gets the bad end of it.

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