The worst service provider ever… network coverage is awful, bad customer service… no way to contact customer support… you gotta book a date… i chatted like 5 times with them about my data that is buffering all the time and been told to restart my phone. My service charge went up by $15 without an email or text notice but a fine print note on the bill … when raised this complaint with customer service via chat i was told that they’ve fixed it and i would pay thw same until someone told about this change…. This is unacceptable… don’t get your services from Virgin
SS
shenifa somani
Jun 14, 2025
5.0
Excellent service by Hasti!
Highly recommend
BM
Beheshteh Mirzaei
Jun 1, 2025
5.0
I recently signed up for home internet and mobile service, and I couldn’t be happier with the experience. Everything went smoothly from start to finish.
A special shoutout to Saba, who was incredibly professional, friendly, and helpful throughout the entire process. They took the time to explain everything clearly, answered all my questions with patience, and made sure I got the best plan for my needs. Their positive attitude and attention to detail really made a difference.
Highly recommend both the service and the team especially Saba. Great customer support makes all the difference, and this was definitely one of the best experiences I’ve had!
LC
Louis Cheuk
May 12, 2023
5.0
Great service. Mehdi and his team were super helpful in helping me port over two lines and a watch on a new promotion. Would recommend anyone looking to switch to virgin plus to go to this store
Virgin Plus is located at 9350 Yonge St, Level 1-Z005, Hillcrest Mall, Richmond Hill, ON, L4C5G2, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
How can I contact Virgin Plus?
You can contact Virgin Plus by phone at +1 905-883-1191.
What type of business is Virgin Plus?
Virgin Plus is a telecommunications service provider and cell phone store.
Does Virgin Plus have a website for more information?
Yes, you can visit their website at https://www.virginplus.ca for more information.
Is Virgin Plus currently closed?
No, Virgin Plus is not closed and is currently operating normally.
What is the featured message from Virgin Plus?
Virgin Plus's featured message is 'Today just got better.' More details can be found at https://www.bell.ca/.
What dining options are near Virgin Plus at Hillcrest Mall?
Nearby dining options include Mac's Sushi and Hillchest Bsg Inc, both located in Hillcrest Mall and convenient for grabbing a meal before or after visiting Virgin Plus.
Are there any electronics or mobile phone stores near Virgin Plus?
Yes, Best Buy Express and Mobile Care Hillcrest Mall are nearby electronics and mobile phone stores that customers might also find useful.
What retail stores are located near Virgin Plus in Hillcrest Mall?
Nearby retail stores include SEPHORA for beauty products, Indigo for books and toys, ALDO for shoes, and Peoples Jewellers for jewelry, offering a variety of shopping experiences around Virgin Plus.