Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
215 reviews
5 stars
177
4 stars3
3 stars
5
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and helpfulness, particularly highlighting individuals like Payam, Saba, and Mehdi.
Service Issues
Several reviews mentioned problems with network coverage and customer service responsiveness, with some customers expressing frustration over billing practices and lack of support.
Positive Experiences
Numerous customers reported excellent experiences when switching plans or signing up for new services, often citing the staff's patience and willingness to assist.
Mixed Feedback on Management
While some customers appreciated the service, others criticized the store management for being rude or unhelpful, impacting their overall experience.
- MTMi TaDec 21, 20255.0Sabawoon was a very professional polite person. With extreme level of customer service qualities. I am more than happy with him and suggest him to my freinds.
- IIIggieDec 19, 20255.0Sim was very friendly, efficient and knowledgeable. He was able to offer me the ideal cell plan for my needs and my budget. He provided excellent customer service and went out of his way by making a special trip to the Hillcrest Mall location to switch my plan. He is a great asset to the company and an outstanding employee.
- BLBhavik LakhaniNov 29, 20255.0Excellent location for all telecommunication needs! Arash was extremely helpful in upgrading my plan and getting me a low cost plan for all my lines! His customer service and professionalism is great! Makes sure the customer is satisfied. Thanks!
- SZSoheil ZarrabianNov 29, 20255.0I received exceptional service from Arash and Hasti today My shopping experience with them was truly enjoyable Thank you Arash and Hasti 🙏🏻
- SDShayan DehbozorgiNov 24, 20255.0I had best experience with Hasti highly recommended
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 9350 Yonge St, Level 1-Z005, Hillcrest Mall, Richmond Hill, ON, L4C5G2, Canada.
What are the operating hours of Virgin Plus?
Virgin Plus is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 7:00 PM on Sunday.
How can I contact Virgin Plus?
You can contact Virgin Plus by phone at +1 905-883-1191.
What type of business is Virgin Plus?
Virgin Plus is a telecommunications service provider and cell phone store.
Does Virgin Plus have a website for more information?
Yes, you can visit their website at https://www.virginplus.ca for more information.
Is Virgin Plus currently closed?
No, Virgin Plus is not closed and is currently operating normally.
What is the featured message from Virgin Plus?
Virgin Plus's featured message is 'Today just got better.' More details can be found at https://www.bell.ca/.
What dining options are near Virgin Plus at Hillcrest Mall?
Nearby dining options include Mac's Sushi and Hillchest Bsg Inc, both located in Hillcrest Mall and convenient for grabbing a meal before or after visiting Virgin Plus.
Are there any electronics or mobile phone stores near Virgin Plus?
Yes, Best Buy Express and Mobile Care Hillcrest Mall are nearby electronics and mobile phone stores that customers might also find useful.
What retail stores are located near Virgin Plus in Hillcrest Mall?
Nearby retail stores include SEPHORA for beauty products, Indigo for books and toys, ALDO for shoes, and Peoples Jewellers for jewelry, offering a variety of shopping experiences around Virgin Plus.