Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
174 reviews
5 stars
138
4 stars
8
3 stars
6
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and patience, particularly highlighting individuals like Mo, Mehdi, and Alireza.
Knowledgeable Staff
Many reviews noted the staff's expertise and ability to explain services clearly, making the customer experience smoother.
Mixed Experiences
While most feedback was positive, there were some negative experiences reported, particularly regarding interactions with specific staff members, indicating inconsistency in service quality.
Problem Resolution
Several customers appreciated the staff's efforts to resolve issues, often going above and beyond to ensure satisfaction.
- LSLynn SkillingDec 19, 20255.0Amazing amazing customer service. Medhi is THE BEST...knowledgeable, courteous but far more than that extremely personable, patient and understanding. This is my go to place now for all my phone concerns
- ATAlika TsulaiaDec 14, 20255.0Abi and Mo I highly recommend them every time you go in. I had a great experience with them who helped resolve my billing issues. They were extremely patient, took the time to listen carefully, and explained everything clearly without rushing me. They went above and beyond to make sure the problem was fully resolved and that I understood the solution. Their professionalism, kindness, and dedication made a stressful situation much easier. I truly appreciate their help and excellent customer service.
- LLLindaDec 14, 20255.0I was talking to Mo today about the Virgin phone plan. Mo is super helpful and patient as he is waiting for the epp to get through. Mo and the team are very customer focus!!
- TLTheodore LeungDec 12, 20255.0Abi was very helpful in assisting me with getting my phone swapped from another provider. He was even very patient when there was a techical issue that prevented the swap over in the first instance and spoke with the internal technical staff to assist.
- MJMatin JalaliNov 30, 20255.0I was at Virgin today , I met Mo( sales representative) he was so helpful and knowledgeable and so caring , I really enjoyed his hospitality. Highly recommended
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Centerpoint Mall?
Virgin Plus is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 12:00 to 18:00.
Where is Virgin Plus located within Centerpoint Mall?
Virgin Plus is located at 6464 Yonge St, Level 1-K4, Centerpoint Mall, North York, ON, M2M3X4, Canada.
What services does Virgin Plus provide?
Virgin Plus is a telecommunications service provider and cell phone store offering mobile phone products and related services.
How can I contact Virgin Plus at Centerpoint Mall?
You can reach Virgin Plus by phone at +1 416-730-0178 or visit their website at https://www.virginplus.ca.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and operating.
What is the featured message promoted by Virgin Plus?
Virgin Plus features the message "Today just got better." You can learn more at https://www.bell.ca/.
Are there food options near Virgin Plus in Centerpoint Mall?
Yes, nearby food options include Wendy's (fast-food restaurant), Thai Express (Thai restaurant), Yogen Früz (frozen yoghurt shop), Presotea Centerpoint Mall (smoothie juice bar), and Starbucks (coffee shop).
What other mobile phone stores are near Virgin Plus?
Nearby mobile phone stores include Wirelesswave, Koodo Mobile - Centerpoint Mall, and chatr Mobile for additional telecommunications services.
What shopping and entertainment options are available near Virgin Plus?
Centerpoint Mall offers various nearby shopping venues such as Bluenotes (clothing store), GameStop (video game store), Miniso (discount and home goods store), Galleria Art & Frame (art gallery), and Rainbow Jade Inc (jewelry store).
Are there health and wellness services close to Virgin Plus at Centerpoint Mall?
Yes, nearby health-related locations include Centrepoint Chiropractic Centre (chiropractor and pharmacy), Summer Breeze Dental (dentist), Metrocare Health Academy, and Specsavers Centerpoint Mall (optometrist).