This company is HORRIBLE. I wish I could give 0 stars.
I've been with ADP for two years. They do not understand subcontractors. Every year my T4A's are always wrong. This costs me $$ in additional fees. Both times ADP never properly fixed the errors leaving me to pay more $$ to my chartered accountant.
Phone support is out-sourced overseas with poorly trained staff. If you do manage to get someone knowledgeable be prepared for a horrible connection that often drops.
Stay away from ADP.
SR
Samm Robinson
Jan 24, 2025
5.0
Easy to deal with and always helpful!
AP
Allison Pearson
Sep 24, 2024
1.0
For a payroll and time/attendance system, the reps do not understand vacation pay. We have had multiple ADP reps trying to correct payment of accrual for hourly employees and restricting going into the negative since April. If they finally correct it for hourly employees, salary employees are incorrect; if salary employees payments are corrected, hourly employees are then incorrectly calculated. Now I have employees receiving vacation pay that is more than hourly rate x number of vacation hours with no rhyme or reason! New reps are assigned to the case and the issue seems to be resolved and then a couple weeks later, the issue arises again. ADP does not care about the integrity of their system and the time customers are spending reviewing for payroll accuracy. I have complete lack of trust in their abilities.
AH
A H
Jan 26, 2024
1.0
Get you're overseas Representatives better phones!!! Sooo frustrating!!
Frequently Asked Questions About ADP Canada - Mississauga
What services does ADP Canada - Mississauga offer?
ADP Canada - Mississauga provides Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, and BPO solutions for employers of any size.
Where is ADP Canada - Mississauga located?
It is located at 1 Prologis Boulevard, Mississauga, ON, postal code L5W0G2, Canada.
What are the business hours of ADP Canada - Mississauga?
ADP Canada - Mississauga is open Monday to Friday from 8:00 AM to 8:00 PM and is closed on Saturdays and Sundays.
How can I contact ADP Canada - Mississauga by phone?
You can reach them at their main phone number +1 800-225-5237 or toll-free at +1 888-871-0155.
Does ADP Canada - Mississauga have a website or social media presence?
Yes, you can visit their website at http://www.adp.com/?cid=IP_Local_ON and find them on Facebook at https://www.facebook.com/220257124505780 and on Twitter under the handle @ADP.
Can I get a free payroll price quote from ADP Canada - Mississauga?
Yes, ADP offers a free payroll price quote through their online solution builder form.
What nearby medical facilities are close to ADP Canada - Mississauga?
Nearby medical facilities include Monarch House, Mississauga, which is a pediatrician and public health clinic, and Natural Alignments Wellness Centre and Yoga, a yoga studio and naturopathic center.
Are there dining options near ADP Canada - Mississauga for before or after a visit?
Yes, nearby dining options include Montana's BBQ, Boston Pizza, Denny's Canada, Mucho Burrito, and DQ / Orange Julius for a variety of American, Mexican, pizza, and ice cream treats.
Which nearby businesses could be relevant for financial or professional services when visiting ADP Canada - Mississauga?
Nearby financial and professional service businesses include NFP, an Aon company (auto insurance), David Sharpe - ScotiaMcLeod, Scotia Wealth Management, and PRGX Canada Group (accountants).
How can nearby businesses like Compass Group Canada or LA Fitness complement a visit to ADP Canada - Mississauga?
Compass Group Canada offers food and grocery services nearby, which can be convenient for meals, and LA Fitness provides a gym and sports activities for visitors looking to stay active around their visit to ADP.