Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.4
150 reviews
5 stars
116
4 stars
7
3 stars
12
2 stars
3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Ishan, Anjali, and Calvin.
Technical Support
Several reviews highlighted effective assistance with technical issues, including phone setups and plan changes, contributing to a positive customer experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude service and unresolved issues, particularly regarding internet service.
Professionalism
Customers appreciated the professionalism of the staff, with many noting their patience and willingness to explain options clearly.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers find suitable plans and devices, which was frequently mentioned in positive reviews.
- ACAnthony Corin1 day ago5.0Awesome customer service from Eric and Ishan Ali!
- NMNikki Marson1 day ago5.0Amazing customer service from Eric and Ishan Ali!
- MSMr. S6 days ago3.0C.SR. should be trained before they are put on front line to serve customers. What a joke
- DDDave6 days ago5.0Anjali helped me with my plan awesome service. Another location said they couldn't help me because my plan had ran out but she had it up and running for me in no time I highly recommend this location .
- ADAndrea DochstaderOct 30, 20255.0Eric has been wonderful in providing suggestions for a resolution.
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Eastgate Square?
Virgin Plus at Eastgate Square operates from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturday, and 11:00 AM to 5:00 PM on Sunday.
Where is Virgin Plus located within Eastgate Square?
Virgin Plus is located at 75 Centennial Parkway North, Level 1-K7, Eastgate Square, Hamilton, ON, postal code L8E2P2, Canada.
What type of business is Virgin Plus at Eastgate Square?
Virgin Plus is a telecommunications service provider and cell phone store.
How can I contact Virgin Plus at Eastgate Square by phone?
You can reach Virgin Plus at Eastgate Square by calling +1 905-573-7039.
Does Virgin Plus at Eastgate Square have a website for more information?
Yes, you can visit their website at https://www.virginplus.ca for more information.
Is Virgin Plus at Eastgate Square currently open?
Virgin Plus at Eastgate Square is currently open and operational.
What are some nearby mobile phone stores around Virgin Plus at Eastgate Square?
Nearby mobile phone stores include Tbooth wireless, WOW! mobile boutique, Wirelesswave, Fido, Freedom Mobile, Bell Canada, and Cellphone Arena, which offer alternative options for telecommunications and mobile device purchases.
Which dining options are near Virgin Plus at Eastgate Square?
You can enjoy dining at nearby places such as New York Fries - Eastgate Square and Renegade Chicken Eastgate for fast food and American cuisine.
Are there any health-related services near Virgin Plus at Eastgate Square?
Nearby health-related services include Fallon Vision Group and Specsavers Eastgate Square for eye care, Eastgate Dental Centre for dental services, as well as pharmacies like Loblaw pharmacy and Shoppers Drug Mart.
What shopping options are available near Virgin Plus at Eastgate Square?
Nearby shopping options include Joe Fresh for clothing, Dollarama for discount goods and crafts, H. Williams Jewellery for gifts and antiques, Bentley for luggage and fashion accessories, SoftMoc for shoes and fashion accessories, Charm Diamond Centres for jewelry, Reitmans for women's clothing, Foot Locker for shoes and sportswear, and the Eastgate Square shopping center itself.