Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.5
169 reviews
5 stars
134
4 stars
7
3 stars
12
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Ishan, Anjali, and Eric, highlighting their patience and knowledge.
Technical Support
While some customers had positive experiences with technical support, others reported significant issues with service reliability and poor customer service when resolving problems.
Mixed Experiences
Feedback varied widely, with some customers expressing satisfaction with their service and others reporting frustration with billing and service issues.
Staff Knowledge
Several reviews noted the staff's expertise in helping customers choose plans and troubleshoot issues, although there were mentions of unhelpful interactions as well.
- SGSusan Giri4 days ago5.0Exceptional service from Ishan Ali! He helped me activate my SIM online with incredible patience, clarity, and a positive attitude. What could have been confusing was made effortless. Ishan is a true professional and a huge asset to your team. Thank you for the outstanding help!
- JBJoanne ButlerJan 4, 20265.0Ishan Ali. Was a great experience with this knowledgeable young man. I would recommend interaction with your technology needs
- PAParza ADec 20, 20255.0I had a terrible experience with customer service and technical support, AL helped me and stayed with me 4 hours after his shift ended. Those guys on the phone suck. Thanks to AL and Ishan I was able to get my phone number back!
- PMParth MishraDec 18, 20255.0Joshil and Ishan were really helpful! They guided us really well and gave us a great deal, and saved us a lot of money!
- ASAinul SayyedDec 12, 20255.0Ishan helped me with setting up a plan which was very affordable and met my needs. KT the associate there helped me setup the application to track my usage and manage my service which was really helpful 100% recommended for virgin and bell service setup
Frequently Asked Questions About Virgin Plus
What are the operating hours of Virgin Plus at Eastgate Square?
Virgin Plus at Eastgate Square operates from 10:00 AM to 8:00 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturday, and 11:00 AM to 5:00 PM on Sunday.
Where is Virgin Plus located within Eastgate Square?
Virgin Plus is located at 75 Centennial Parkway North, Level 1-K7, Eastgate Square, Hamilton, ON, postal code L8E2P2, Canada.
What type of business is Virgin Plus at Eastgate Square?
Virgin Plus is a telecommunications service provider and cell phone store.
How can I contact Virgin Plus at Eastgate Square by phone?
You can reach Virgin Plus at Eastgate Square by calling +1 905-573-7039.
Does Virgin Plus at Eastgate Square have a website for more information?
Yes, you can visit their website at https://www.virginplus.ca for more information.
Is Virgin Plus at Eastgate Square currently open?
Virgin Plus at Eastgate Square is currently open and operational.
What are some nearby mobile phone stores around Virgin Plus at Eastgate Square?
Nearby mobile phone stores include Tbooth wireless, WOW! mobile boutique, Wirelesswave, Fido, Freedom Mobile, Bell Canada, and Cellphone Arena, which offer alternative options for telecommunications and mobile device purchases.
Which dining options are near Virgin Plus at Eastgate Square?
You can enjoy dining at nearby places such as New York Fries - Eastgate Square and Renegade Chicken Eastgate for fast food and American cuisine.
Are there any health-related services near Virgin Plus at Eastgate Square?
Nearby health-related services include Fallon Vision Group and Specsavers Eastgate Square for eye care, Eastgate Dental Centre for dental services, as well as pharmacies like Loblaw pharmacy and Shoppers Drug Mart.
What shopping options are available near Virgin Plus at Eastgate Square?
Nearby shopping options include Joe Fresh for clothing, Dollarama for discount goods and crafts, H. Williams Jewellery for gifts and antiques, Bentley for luggage and fashion accessories, SoftMoc for shoes and fashion accessories, Charm Diamond Centres for jewelry, Reitmans for women's clothing, Foot Locker for shoes and sportswear, and the Eastgate Square shopping center itself.