Business Details
About
Telecommunications Service ProviderCell Phone Store
Location
Hours
Reviews
4.3
145 reviews
5 stars
113
4 stars
5
3 stars
3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Tasha, Naweed, and Nick, received high praise for their friendly, knowledgeable, and helpful service, often going above and beyond to assist customers.
Product Knowledge
Many reviews highlighted the staff's expertise in explaining products and services, helping customers make informed decisions about their phone plans and devices.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding unhelpful staff and issues with customer service.
Efficiency
Customers appreciated the quick and efficient service during phone upgrades and plan changes, with many noting the smooth process.
- JPJordan PolandDec 20, 20255.0James was so helpful! Very welcoming and friendly
- PPPiddle PaddleDec 19, 20255.0Tasha is an excellent help! She helped us save money and get us a new phone for our daughter on Christmas! She went above and beyond! Thank you’
- CCCyrusDec 17, 20255.0Tasha is amazing! If you need anything, make sure you go see Natasha. She will always make you smile and take care of you. Thank you Tasha for the amazing service.
- BCBrian CruzDec 10, 20255.0Most amazing staff, highly recommended everytime. I have no words other than thank you. Shoutout the whole team. Especially Tasha, Alex and Naweed.
- STSarah ThomasNov 29, 20255.0Had an absolutely wonderful experience upgrading my phone here with the assistance of manager, Natasha. She both provided me with exemplary customer service, she was also kind, patient and genuine. Lucky to have been helped by her.
Frequently Asked Questions About Virgin Plus
Where is Virgin Plus located?
Virgin Plus is located at 435 Stone Rd W, Main Level, Level 1, Guelph, ON, N1G2X6, inside Stone Road Mall.
What are the regular business hours of Virgin Plus?
Virgin Plus is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Is Virgin Plus currently open or closed?
Virgin Plus is currently open and not closed.
How can I contact Virgin Plus by phone?
You can contact Virgin Plus by calling +1 519-823-0306.
What type of services does Virgin Plus offer?
Virgin Plus is a Telecommunications Service Provider and a Cell Phone Store.
Where can I find more information about Virgin Plus online?
More information about Virgin Plus can be found on their website at https://www.virginplus.ca.
Are there any mobile phone stores near Virgin Plus?
Yes, nearby mobile phone stores include Ghost Armor and Virgin Mobile Canada, both of which offer telecommunications products and services.
What dining options are available near Virgin Plus inside Stone Road Mall?
Nearby dining options include Mr Sub, A&W Canada, Taco Bell Canada, Mr. Souvlaki, and A&W, offering a variety of fast food and restaurant experiences.
Are there any beauty and cosmetic stores near Virgin Plus?
Yes, nearby beauty and cosmetic stores include SEPHORA, Charlotte Tilbury, Benefit Cosmetics Brow Bar, MAC Cosmetics, and Beauty Boutique by Shoppers Drug Mart.
Can I shop for clothing and accessories near Virgin Plus?
Certainly! Clothing and fashion accessories stores nearby include Tip Top (Tailors since 1909), Call It Spring, Roots, Ardene, La Vie en Rose, Mountain Warehouse, Dynamite, Bluenotes, and Bentley.