Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of individuals like Ben, Dylon, Akshata, and Ariel.
Efficiency
Many reviews highlighted the quick and efficient service, with customers noting they were in and out of the store faster than expected.
Product Knowledge
Staff demonstrated a strong understanding of products and services, providing clear explanations and helpful guidance during the purchasing process.
Overall Experience
The majority of customers reported a positive experience, expressing satisfaction with the service received and a willingness to recommend the location to others.
NB
Nancy Beaman
4 days ago
2.0
Yesterday I replaced a Sim card and when I got home I found it was locked, so now I have to bring it back to the mall to get it unlocked. I am not a happy customer.
NN
Nana
Jan 5, 2026
5.0
Modupe gave us excellent customer service! She made our process very easy and explained everything in detail. She was very enthusiastic to help and got us very excited about joining Virgin Plus. Thanks Modupe!
KK
Karen
Jan 3, 2026
5.0
Excellent customer service
MM
Miral Mistry
Dec 10, 2025
5.0
Got the best deal by Sanketh (sales representative). Helpful and got the best guidance about sim plans and wifi plans.
Thank you.
DK
Doug Keyes
Nov 18, 2025
5.0
Excellent service with Ben ! Very friendly and helpful !highly recommend anybody to go and see Ben
What are the operating hours of Virgin Plus at Cambridge Centre?
Virgin Plus at Cambridge Centre is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Where is the Virgin Plus store located?
The Virgin Plus store is located at 355 Hespeler Rd, Level 1, Cambridge Centre, Cambridge, ON, N1R6B3, Canada.
What type of services does Virgin Plus offer?
Virgin Plus is a telecommunications service provider and a cell phone store offering mobile phone products and services.
How can I contact Virgin Plus at Cambridge Centre?
You can contact Virgin Plus at Cambridge Centre by calling +1 519-622-4994.
Does Virgin Plus have an online presence?
Yes, Virgin Plus has a website where you can find more information: https://www.virginplus.ca
Is the Virgin Plus store currently open?
The Virgin Plus store at Cambridge Centre is currently open.
What nearby shopping options are available close to Virgin Plus at Cambridge Centre?
Nearby shopping options include Cambridge Centre itself, SEPHORA, Marshalls, and Marhalls Canada, all located within or near the shopping center.
Are there entertainment options near Virgin Plus at Cambridge Centre?
Yes, customers can visit Galaxy Cinemas Cambridge, Cineplex, and Galaxy Cineplex Theatre for movies and entertainment nearby.
What other mobile phone stores are near Virgin Plus at Cambridge Centre?
Other nearby mobile phone stores include chatr Mobile, Virgin Mobile Canada, and Rogers, which offer various telecommunications and mobile services.
Are there food and drink venues near Virgin Plus at Cambridge Centre for after shopping or appointments?
Yes, nearby food and drink venues include Booster Juice smoothie bars and Dairy Queen / Orange Julius ice cream shop for refreshments after visiting Virgin Plus.