The UPS Store - Closed

4.3
134 reviews
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Business Details

1900 Empire Blvd, Webster, NY
14580, United States
(585) 787-0160
https://locations.theupsstore.com/ny/webster/1900-empire-blvd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0906 in Webster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store - Closed
1900 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.3
134 reviews
5 stars
102
4 stars
7
3 stars
2
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and efficient, with several employees receiving specific praise for their exceptional service.

Inconsistency

While many customers report positive experiences, there are notable instances of poor service and unprofessional behavior from some staff members.

Cleanliness

Some reviews mention that the store is clean and well-kept, while others highlight issues with cleanliness and maintenance.

Pricing

Customers express mixed feelings about pricing, with some finding services expensive compared to competitors, while others appreciate the value for quality service.

Efficiency

Many customers appreciate the quick service and minimal wait times, often noting that they are in and out of the store swiftly.
  • CL
    Caroline Leake
    5 days ago
    1.0
    UPS store closed until further notice … started the week of Nov 16th
  • KB
    Kristen Bachta
    Nov 14, 2025
    1.0
    Do not trust this business. The owner of this establishment, Noel, is non responsive and let another store in Auburn NY that he owns close without notice to any customers. If you get you mail here, BEWARE! You should also know that the post office will not let you forward your mail from this address.
  • JW
    Janine Wilkinson
    Oct 27, 2025
    5.0
    convenient, always cheerful and helpful staff
  • LM
    Laurie Mark
    Oct 23, 2025
    5.0
    I came in at 6:45 (15 minutes before closing) to return some Amazon packages. This was the first time I used the self scanner. Olivia and Kyle could not have been more helpful! They knew I was trying to rush due to the time and they were so friendly and helpful. You do not get great customer service like that these days! Thank you Olivia and Kyle!
  • MN
    Madeline Neville
    Oct 13, 2025
    1.0
    I am writing to express my strong dissatisfaction with the customer service at The UPS Store on Empire Blvd. My recent experience, as well as an observation of how an elderly woman was treated, has left me deeply concerned. The staff at this location were unhelpful, disrespectful, and demonstrated a lack of basic customer service skills. They were unwilling to assist and spoke to me and another customer in an unprofessional manner. Specifically, an elderly woman was having difficulty with her mailbox, and the staff seemed unavailable and unwilling to offer assistance. Furthermore, the store itself was dirty and unkempt, which further contributed to a negative experience. I hope this feedback will be taken seriously to address these issues.
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Frequently Asked Questions About The UPS Store - Closed

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Webster provide?

The UPS Store #0906 in Webster offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.