I run a small nonprofit and because we used this company we almost had to close it down. The payroll system broke down and was unusable while my staff was not getting paid. It was heartbreaking and I personally had to venmo small loans to get them through the week. They do not care about small business and I highly suggest using any other company.
AH
Alexandra van den Heever
Feb 21, 2025
1.0
I strongly advise small businesses to stay away from ADP — we had been working with a small payroll service that dissolved and transferred us to ADP. In the year and a half we were with ADP we were completely neglected. We are a seasonal business with only 10 employees, and only operate payroll for 1 month out of the year. Despite having 7 months of lead time and multiple reminders and check-ins from me, our ADP reps did not take steps to set up our account in time, so our employees were paid late, which put our business at risk.
Then our account was terminated without warning because we didn’t meet the minimum threshold for payroll activity - mind you, we only operate payroll once a year and our reps knew that, but not once was I made aware of this policy. We decided not to reactivate because ADP has continually put us at risk. However, we needed our year-end tax paperwork done - I was told by ADP that our account, before it was terminated, had not actually been completely finalized by our ADP rep so they were not able to complete the year-end paperwork. Now my accountant needs to be responsible for this.
ADP is not small business friendly - I will never work with them again.
JB
Jessica B
Feb 18, 2025
1.0
Not possible to work with! Al the time issues!!!!! So annoying!
AB
A B
Dec 21, 2022
1.0
Horrible horrible horrible. They are horrible. Dishonest
ADP New York provides Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, and BPO solutions for employers of any size.
Where is ADP New York located?
ADP New York is located at 1 Penn Plz, New York, NY 10119, USA.
What are the business hours of ADP New York?
ADP New York is open Monday through Friday from 8:00 AM to 8:00 PM, and closed on Saturdays and Sundays.
How can I contact ADP New York by phone?
You can call ADP New York at +1 212-631-3000 for local inquiries or the toll-free number +1 800-225-5237.
Does ADP New York have a social media presence?
Yes, ADP New York is on Facebook at https://www.facebook.com/254233164623785 with the vanity URL ADPNewYorkNewYork and on Twitter under the handle @ADP.
Can I get a payroll price quote from ADP New York?
Yes, you can get a free payroll price quote via their featured message link: http://www.adp.com/solutionbuilder3/solution-builder-form.aspx?cid=local_yxt_featuredmessage
What nearby office supply store can I visit when visiting ADP New York?
B & S Office Supply is nearby and can be a convenient stop for office supplies during your visit to ADP New York.
Are there nearby financial service providers around ADP New York?
Yes, nearby financial service providers include Morgan Stanley, Baker Tilly Virchow Krause, Milestone Consulting Services, and EastAlliance Partners, which might be helpful for your business financial needs.
What restaurants are near ADP New York if I want to grab a meal after a meeting?
Primo Cappucino and Pollo Campero are nearby restaurants where you can enjoy a meal before or after your visit to ADP New York.
Is there an airline ticket agency close to ADP New York for travel arrangements?
Yes, Delta Airlines Inc New York Terminal is located nearby and can assist with airline ticketing and travel plans.