United States Postal Service

3.6
8 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7 N Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7 N Main St, Elba, NY
14058, United States

Hours

Reviews

3.6
8 reviews
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  • TW
    Troy Wobschall
    May 8, 2023
    1.0
    I am blown away that people have actually had friendly service here. We bought our house and within a few weeks we had notice our mailbox needed to be redone (height, distance from curb). Nothing had changed since before we bought the house, prior owners had it up for years. I asked my wife to ask them to hold our mail, which they did. I pulled the mailbox out but couldn't get a new one installed, the ground was still frozen. Monday of last week my wife swings by to get the mail, they tell her our new mailbox needs to by the end of the week or else they are going to start returning it. I got the mailbox up on Saturday, sure that would cover us. My wife stops by this AM, they said the mailbox wasn't up by the end of the week, so they returned our mail... She asks what the end of the end of the week means to them...it supposedly the end of the postal week, Friday at 4!! They seemed almost happy they returned the mail. We have gone digital on most things but since my wife's father passed several items are being forwarded to us...since they don't really care what the public thinks they don't have a reason to truly perform customer service.
  • BL
    Brennan Larnder
    Mar 17, 2019
    5.0
    Super nice people! I wish they were all like this one!
  • JG
    John Goslar
    Nov 12, 2015
    2.0
    This is the only Post Office in my area that actually provides friendly and professional Customer Service! The employees are well trained and fast, unlike many other Post Offices in the surrounding area. I live in a nearby town but I still prefer to bring my packages to Elba to be mailed because I know that they will not take all day to complete the process. Thanks! Update: Original personnel have left and have caused a major change in the day to day operations at this Post Office so I have to revise my ratings to 2 Star only. The window clerk is not well trained and cannot do simple package mailings. The "Post Master" needs to be replaced.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.