Amsterdam Printing

4.4
1140 reviews

About

Commercial PrinterPromotional Products Supplier

Location

Amsterdam Printing
166 Wallins Corners Road, Amsterdam, NY
12010, United States

Hours

Reviews

4.4
1,140 reviews
5 stars
854
4 stars
115
3 stars
48
2 stars
29
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service Issues

Many customers reported poor customer service experiences, including long wait times, unhelpful representatives, and unresolved issues.

Product Quality

While some customers praised the quality of the pens and other products, there were numerous complaints about defective items and poor printing quality.

Sales Tactics

Customers expressed frustration over aggressive upselling tactics, including frequent sales calls and unwanted marketing emails.

Delivery Delays

Several reviews highlighted significant delays in order delivery, with some customers receiving their items well past the promised dates.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific representatives and appreciated the quality of certain products.
  • AW
    Apostle Ware
    Feb 19, 2024
    5.0
    Their customer service is wonderful I always order from them. They also Stand by their product. And they will replace without giving you any problem I have been ordering from them for along time and my experience have been nothing but good. Recently we just ordered our church mugs and pens. We ordered pens the verse was right but the scripture was printed wrong they replaced all the 300 pens without cost to the church. Also some of the mugs writings were defective which they are working on replacing. Thats the company you want to work with.
  • PD
    Pam DuBose
    Oct 4, 2023
    4.0
    I love the look of the pens and how they write so smoothly. I was not happy with the imprint and how it came out and how i was treated via customer service.
  • JL
    Jessica LeMaster
    Sep 9, 2022
    1.0
    They do not have accurate lead times for production, nor do they update you when something will be late. I ordered product on 8/23 with a expected ship date of 9/13, which is long already, and when I called they said now their ship date is 9/26. This hasn't been updated on my order and they are not willing to do anything to honor the original ETA. When I offered to pay for rush shipping, they still wouldn't do anything. Very disappointing.
  • JR
    John Redmond
    Mar 4, 2020
    2.0
    Great Products but the billing department is a complete disaster. They will tell you the price is one thing and charge you something different. When your try to get an answer or assistance they will put you on hold for 30 minutes.
  • JC
    Jessica Cant
    Aug 1, 2018
    5.0
    This has been the best pen purchase we have gotten .

Frequently Asked Questions About Amsterdam Printing

What services does Amsterdam Printing offer?

Amsterdam Printing provides Branded Promotional Products, Promotional Product Marketing, and Corporate Printing Services.

What are the operating hours of Amsterdam Printing?

Amsterdam Printing is open Monday through Thursday from 9:00 AM to 4:00 PM and closed on Friday, Saturday, and Sunday.