Many customers reported poor customer service experiences, including long wait times, unhelpful representatives, and unresolved issues.
Product Quality
While some customers praised the quality of the pens and other products, there were numerous complaints about defective items and poor printing quality.
Sales Tactics
Customers expressed frustration over aggressive upselling tactics, including frequent sales calls and unwanted marketing emails.
Delivery Delays
Several reviews highlighted significant delays in order delivery, with some customers receiving their items well past the promised dates.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific representatives and appreciated the quality of certain products.
AW
Apostle Ware
Feb 19, 2024
5.0
Their customer service is wonderful I always order from them. They also Stand by their product. And they will replace without giving you any problem I have been ordering from them for along time and my experience have been nothing but good. Recently we just ordered our church mugs and pens. We ordered pens the verse was right but the scripture was printed wrong they replaced all the 300 pens without cost to the church. Also some of the mugs writings were defective which they are working on replacing. Thats the company you want to work with.
PD
Pam DuBose
Oct 4, 2023
4.0
I love the look of the pens and how they write so smoothly. I was not happy with the imprint and how it came out and how i was treated via customer service.
JL
Jessica LeMaster
Sep 9, 2022
1.0
They do not have accurate lead times for production, nor do they update you when something will be late. I ordered product on 8/23 with a expected ship date of 9/13, which is long already, and when I called they said now their ship date is 9/26. This hasn't been updated on my order and they are not willing to do anything to honor the original ETA. When I offered to pay for rush shipping, they still wouldn't do anything. Very disappointing.
JR
John Redmond
Mar 4, 2020
2.0
Great Products but the billing department is a complete disaster. They will tell you the price is one thing and charge you something different. When your try to get an answer or assistance they will put you on hold for 30 minutes.
JC
Jessica Cant
Aug 1, 2018
5.0
This has been the best pen purchase we have gotten .
What are the operating hours of Amsterdam Printing?
Amsterdam Printing is open Monday through Thursday from 9:00 AM to 4:00 PM and closed on Friday, Saturday, and Sunday.
Where is Amsterdam Printing located?
Amsterdam Printing is located at 166 Wallins Corners Road, Amsterdam, NY 12010, USA.
How can I contact Amsterdam Printing?
You can reach Amsterdam Printing by phone at +1 800-833-6231.
What types of businesses are nearby Amsterdam Printing?
Nearby businesses include legal services like The Salmon Law Firm PLLC and Vertucci Sherri L Attorney, hospitality options like Cedar Crest Apartments, and beauty salons such as Open Canvas Beauty Bar and Glow Barber and Beauty Hair Studio.
Are there any places to eat near Amsterdam Printing where I can grab a quick bite?
Yes, Dunkin' is nearby where you can enjoy donuts and coffee, perfect for a quick snack before or after your printing needs.
If I have pets, is there a veterinary service near Amsterdam Printing?
Amsterdam Animal Hospital is close by and offers veterinary and pet sitting services for your pets.
What category of business is Amsterdam Printing classified under?
Amsterdam Printing is categorized as a Commercial Printer and Promotional Products Supplier.
Does Amsterdam Printing have a website where I can learn more or place orders?
Yes, their website is https://www.amsterdamprinting.com/ where you can find more information and services offered.
What time zone is Amsterdam Printing located in?
Amsterdam Printing operates in the America/New_York time zone.