Bell Aliant

3.9
178 reviews
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Business Details

5201 Duke St, Halifax, NS
B3J1N9, Canada
(902) 429-1844
http://storelocator.bell.ca/bellca/en/NS/Halifax/Bell-Aliant-Scotia-Square/BA255
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About

Telecommunications Service ProviderCable & Satellite Television ServicesCell Phone Store
Come meet Bell’s expert staff and get the latest mobile devices and accessories, all available on Canada’s best network. Find out about Canada’s best Internet technology and TV service, reliable phone and smart home security.

Location

Bell Aliant
5201 Duke St, Halifax, NS
B3J1N9, Canada

Hours

Reviews

3.9
178 reviews
5 stars
122
4 stars
4
3 stars
6
2 stars
5
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brett, Sandeep, and Derek for their exceptional service.

Technical Issues

Several reviews highlighted frustrations with technical difficulties and delays in service, particularly regarding internet setup and customer support responsiveness.

Store Experience

Many customers reported positive experiences in-store, noting the staff's willingness to assist and the clean, welcoming environment.

Billing Concerns

Some customers expressed dissatisfaction with billing issues and unexpected charges, indicating a need for improved communication and transparency.

Product Knowledge

Staff were frequently commended for their product knowledge and ability to provide tailored recommendations, enhancing the overall customer experience.
  • TD
    T D
    Nov 7, 2025
    5.0
    Excellent service from Sandeep!! Thank you very much!!
  • JA
    JP Angelopoulos
    Oct 7, 2025
    2.0
    The sales rep Sandeep was very helpful an d courteous, but the technical difficulties he experienced from your system while trying to setup a cell phone account for us was embarrassing. We have to come back to store AGAIN in person to sort this out. Not impressed
  • JL
    James Lamichhane
    Sep 25, 2025
    1.0
    Worst customer service. No or very late response. Unfixed issues. Takes a month to complete moving landlines and internet to a new place.
  • VC
    V Colombe
    Sep 5, 2025
    5.0
    I always get excellent service with full on smiles from Brett, Sandeep, Jennifer and Derek :) :)
  • WR
    W R
    Aug 26, 2025
    5.0
    Brett was super helpful, set us up with home internet and phone plans with far less hassle than the online chat assistance. Found the best deals for us and made it worthwhile to choose Bell over competitors. Thanks Brett!
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Frequently Asked Questions About Bell Aliant

What types of products and services does Bell Aliant offer at the Scotia Square location?

Bell Aliant offers phones, tablets, mobile internet, rate plans, network coverage, and travel services, as well as television, internet, phone lines, and wireless service provider options.

What are the store hours for Bell Aliant at 5201 Duke St?

The store is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:30 AM to 5:00 PM, and closed on Sundays.