Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Linden, NJ when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback on customer service is mixed; while many praised the friendly and helpful staff, several customers reported poor experiences and negligence in handling deliveries.
Delivery Issues
Numerous complaints about failed delivery attempts and inaccurate tracking, with customers expressing frustration over missed deliveries and lack of accountability.
Efficiency
Some customers noted quick service and efficient operations, while others experienced delays and issues with service availability.
Facility Condition
The location is generally described as clean and well-organized, with ample parking available.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing satisfaction and others highlighting significant issues with service reliability.
CP
Chinece Perry
Oct 31, 2025
5.0
Plenty of parking .. friendly helpful staff that goes above and beyond,. Definitely a great experience with pickup
RR
Roberto Ramirez
Oct 16, 2025
1.0
Bad experience with customer service
DW
D00009 w
Sep 20, 2025
1.0
Closes at 4pm on Saturday
RV
Rikkman Vonn
Sep 18, 2025
4.0
Had a good experience returning thru FedEx here.
Except attendant wasn't in the receiving counter have to call to come in.
AA
Alena Abraham
Jul 21, 2025
1.0
I don’t even know how to express how unacceptable this experience has been.
FedEx failed to deliver a package containing critical prescription medication, then FALSELY marked it as “delivery attempted” even though no one knocked, rang, or left a door tag. I was home the entire day.
What followed was a nightmare of being transferred between FedEx and ParcelShield for hours — no one taking responsibility, no one willing to help, and absolutely no urgency, even after being told this was a medical emergency.
I was then told redelivery was “not possible,” and that I’d need to go pick it up myself. FedEx’s mistake, and somehow I’m expected to fix it — with my health on the line.
This is not just poor customer service — it’s negligence. A failure to deliver life-sustaining medication is not a minor inconvenience. It is dangerous.
FedEx should not be trusted with anything remotely time-sensitive or health-related. Their tracking system is inaccurate, their support line is powerless, and their processes are broken.
If I hadn’t fought to escalate this myself, I truly believe nothing would have been done. And even now, it’s unclear when — or if — this medication will reach me in time.