Business Details
About
Shipping ServiceMailing Service
Visit the FedEx Air Freight Center in Elizabeth, NJ when you need freight shipping services. You can also have your FedEx freight shipments held for pickup at this location. Any shipment over 150 lbs. is considered freight.
Location
Hours
Reviews
4.1
433 reviews
5 stars
283
4 stars
55
3 stars
29
2 stars3
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report rudeness and unhelpfulness.
Efficiency
Many customers noted quick loading and unloading times, but there are complaints about slow service and delays in package handling.
Package Handling Issues
Numerous reviews highlight problems with lost packages, incorrect deliveries, and issues with tracking, leading to frustration among customers.
Facility Experience
The facility is described as busy and chaotic, with some positive remarks about cleanliness and organization, but also complaints about congestion and accessibility.
Overall Satisfaction
Overall, customer satisfaction is mixed, with some expressing strong dissatisfaction and others appreciating the service provided.
- HHHadesNov 4, 20251.0Worst FedEx place to go , All staff needs to be replaced. They act like they own the building and they are beyond close to friendly
- AMAnai MenesSep 30, 20251.0scam!! I did a return here and fedex told me I had to pay to ship and box my item even though the return included free label and box. I have never had a problem when doing this through UPS, this will be my first and last time here!!
- MDMrs DinnanSep 16, 20255.0Quick load and unload
- ASAlec SumarokoffSep 16, 20251.0Staff is not customer friendly, look like I came to someone’s house and asking questions, FedEx, this is customer facing staff, they supposed to help customers, I asked simple question, where on the web page I can find my account number - got a reply I don’t know?!… with no attempt to help…
- SGStephen GrayJul 29, 20251.0Got here at 12:20 :20 for a pickup that was supposed to leave at 12:40. Started loading at 12:50 customer service inside is awful. They act like they don't see the drivers when they come in the door
Frequently Asked Questions About FedEx Air Freight Center
What services does FedEx Air Freight Center in Elizabeth, NJ offer?
FedEx Air Freight Center offers freight shipping services including FedEx Express Freight, FedEx Ground, and international shipping. Shipments over 150 lbs. are considered freight.
Where is the FedEx Air Freight Center located?
It is located at 630 Dowd Ave, Elizabeth, NJ 07201, USA.
What are the operating hours of FedEx Air Freight Center?
Monday to Friday from 8:30 AM to 9:30 PM, Saturday from 10:00 AM to 3:30 PM, and closed on Sundays.
Which payment options are available at the FedEx Air Freight Center?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account at https://www.fedex.com/en-us/open-account.html to enjoy shipping discounts.
Is there a FedEx mobile app available for shipping services?
Yes, FedEx has mobile apps available on both the Apple App Store and Google Play Store to facilitate shipping services.
What types of packaging and shipping supplies can I buy at FedEx Air Freight Center?
They offer FedEx Express Packaging and a variety of boxes and shipping supplies for your shipping needs.
Which nearby places can help me with additional freight and cargo services?
Nearby freight and cargo service providers include Fedex Express, National Routing and Distribution, Pilot Air Freight, Mainfreight International, Associated Global Systems, Direct Link Worldwide Inc, and Statue Distribution Inc.
Are there any nearby stores for industrial or packaging supplies?
Yes, nearby stores such as Grainger Industrial Supply, Grainger, Ted Supply, Metal Supermarkets, and Metal Supermarkets Elizabeth offer industrial equipment and supplies that may complement your shipping needs.
Can customers visiting FedEx Air Freight Center also visit nearby points of interest?
Yes, visitors can explore nearby places like Platinum Tartufi (a health food store), Concentra Urgent Care, and Elizabeth Immigration Court for additional services or errands.