Business Details
About
Corporate Office
Visit our store at Basking Ridge for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryNot available
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
2.7
511 reviews
5 stars
171
4 stars
32
3 stars
25
2 stars
33
1 star
250
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely poor customer service experiences, including long wait times, unhelpful representatives, and unresolved issues.
Billing Issues
Customers frequently report billing discrepancies, unexpected charges, and difficulties in obtaining refunds or credits.
Technical Support
Many users express frustration with technical support, citing inadequate solutions for service outages and device issues.
Loyalty Disregarded
Long-term customers feel undervalued, with many stating that new customers receive better offers and treatment.
Fraud Concerns
Several reviews mention issues related to unauthorized charges and account security breaches, leading to a loss of trust in the company.
- DWDWAYNE Williams1 day ago4.0I was a long time customer of Verizon wireless. I was first with bell and after the merger Verizon. In my opinion Verizon customer service is second to none but as far as the physical stores , not so great ! I walked in a Verizon store one time and was looking for a case and the employees seemed disinterested. I believe because I have a galaxy s10 yeah it's old but they could've tried to upgrade me. Recently in August of this year I joined tmoble. Tmoble has home internet and phone for under 100 my Verizon bill was 110 just phone. That's probably the only reason I truly left because tmobles phone internet service is in my opinion not as strong as Verizon.
- KMKris. Me2 days ago1.0If i could give no stars I would never in my life have I seen a company pass there local business license fee on to it's customers worst company now I see why people are leaving there service as soon as my contact is over I am leaving also so they have lost even more people and I will post this on social media and see how it take a hit to there 4th quarter profits
- RCRafael ColonNov 9, 20251.0My identity was stolen and they used two stores that no longer exist to do soft credit pulls and managed to create an account. They said they took care of it and now I have a bill coming up. This is highly illegal and your location popped up on my credit report. I have a lot of evidence if needed and am willing to go above and beyond.
- JCJoshua CainNov 8, 20251.0Worst internet service I’ve ever had. Service goes out a lot and continually getting interrupted. Very tempted to go back to Xfinity, though they use Verizon’s towers I didn’t have the problems I do now. Also when there is an outage for any reason including maintenance they don’t even send a notification or heads up. I’ve had this happen numerous times and after being on the phone with multiple people for long periods of time I finally get a person that tells me it’s maintenance or they are working on it. Verizon needs to do better, a lot better for their customers.
- SGSean GallagherOct 30, 20251.0Consistently get wrong information after going through a torturous process to be able to speak with an actual person. Most recently, in advance of an overseas trip, I was given mostly inaccurate information. For example, I asked if my hotspot would work - clarified that it was not the hotspot on my phone but a separate mifi device - I was assured it would work and there would be no additional charge. It did not work and I had occasion to visit a Verizon corporate store soon after my return and was told by the staff there that I was given inaccurate information.
Frequently Asked Questions About Verizon Corporate Office
What are the store hours for Verizon Corporate Office in Basking Ridge?
The store is open Monday through Saturday from 11:00 AM to 4:00 PM and closed on Sundays.
What brands of mobile devices does Verizon Corporate Office offer?
They offer brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I pick up my online order at the Verizon Corporate Office store?
Yes, online orders can be picked up in-store, with options like free 2-day shipping and express lockers available.
Which types of business products are available at Verizon Corporate Office?
They offer business cell phones, mobile hotspots, tablets, and laptops.
What kind of wireless plans does Verizon Corporate Office provide?
They provide mobile plans, wireless internet plans, and voice plans.
Is the Verizon Corporate Office accessible for customers with disabilities?
Yes, it has wheelchair accessible entrances and parking.
Where is Verizon Corporate Office located?
It is located at 1 Verizon Way, Basking Ridge, NJ 07920, USA.
Are there coffee shops near Verizon Corporate Office where I can grab a drink before or after my visit?
Yes, there are Starbucks and Dunkin' nearby, both popular for coffee and smoothies.
What nearby hotels can I stay at when visiting Verizon Corporate Office in Basking Ridge?
You can consider staying at The Ridge Basking Ridge or Olde Mill Inn, both offering lodging and dining options.
Are there any recreational or wellness centers close to Verizon Corporate Office?
Yes, the Verizon Health & Wellness Center and Bill Cosby Public Pool are nearby for fitness and relaxation.