Loan Processing is available Monday-Saturday 8 am -10:30 PM ET and Sunday from 1-8 ET.
Collections is open Monday-Thursday 8 am to 10 PM ET and Friday 8 AM to 6 PM ET and Saturday 10 AM to 4PM ET.
My first experience was great 15 years ago, I recently financed a sxs with them What A Nightmare dealing with these people
Between trying to get them on the phone, applying principle to loan and just overall getting answers
They are paid in full now and I’ll never give them a dollar on future purchases!!!!
Hatchet lender
KS
Kevin Stockman
Oct 16, 2025
1.0
Waited on hold for 45 minutes. Same music.no telling what wait times are.i made a double payment.on accident. Wanted to cancel one.they must not have anyone working on the phone.ill never deal with them again
RS
Robert Sexton
Sep 26, 2025
1.0
Horrible company. Constantly violating FTC laws. Doesn’t listen when you send them a certified letter. Keeps persisting. Full of bad tactics. FTC has an open investigation into them.
MW
Mike Winterson
Sep 25, 2025
2.0
Calling customer support is a nightmare. They did a great rate for seadoo but come on people, im trying to call to get payoff info and it's been almost 30 min to get through to someone.
JB
Jessica Barnes
Sep 2, 2025
1.0
Worst financial service! Working 60 hrs forgot to make a payment they expect full payment and will not work with you even when you have the money to pay for payments and late charges. They want full payment or nothing. The repo guy lied said catch up on your payments it will be back this week. Sheffield said it goes to auction and we are responsible for remaining balance even when we have the payment in hand. Do not recommend using this financial service they are a rip off!
Frequently Asked Questions About Sheffield Financial
What are the general business hours of Sheffield Financial?
Sheffield Financial is open Monday through Friday from 8:00 AM to 5:00 PM ET and is closed on Saturdays and Sundays.
When is loan processing available at Sheffield Financial?
Loan Processing is available Monday to Saturday from 8:00 AM to 10:30 PM ET, and on Sunday from 1:00 PM to 8:00 PM ET.
What are the collections hours at Sheffield Financial?
Collections is open Monday through Thursday from 8:00 AM to 10:00 PM ET, Friday from 8:00 AM to 6:00 PM ET, and Saturday from 10:00 AM to 4:00 PM ET.
What banking services does Sheffield Financial offer?
Sheffield Financial offers a wide range of services including business and small business banking, investment and trust services, mortgage and auto loans, credit cards, online and digital banking, wealth management, and cash management services.
What is the address and contact information for Sheffield Financial?
Sheffield Financial is located at 150 S Stratford Rd., Winston Salem, NC 27104. You can reach them by phone at +1 888-438-8837.
Are there any nearby ATMs or banks close to Sheffield Financial?
Yes, First National Bank ATM and CashPoints® ATM are nearby, along with NewBridge Bank and State Employees' Credit Union, which may be convenient options for banking and ATM services.
What food options are available near Sheffield Financial?
Nearby dining options include Midtown Cafe & Dessertery, Little Richard's Barbecue, Five Points Restaurant, and Little Richard’s Bar-N-Que, offering a variety of American and barbecue cuisine.
Are there any automotive services near Sheffield Financial?
Yes, the Stratford Road Exxon Service Center and Exxon & Mobil Stations nearby provide automotive repair and gas station services, helpful for customers driving to Sheffield Financial.
What are some nearby places for business and professional services close to Sheffield Financial?
Nearby professional services include Lee Hecht Harrison (employment agency), Cannon Wealth Management (trusts and investing), Cannon & Company LLP (tax and accountant services), and KELLY OFFICE MACHINES INC (office equipment and supplies).
What are some nearby wellness and beauty services around Sheffield Financial?
Nearby wellness and beauty options include Magic Lash Studio (beauty salon), Lily Handt Health and Beauty (beauty salon and skin care), Lily Handt health + beauty (permanent makeup and spa), VibesUP Winston-Salem (holistic boutique), and goGLOW (tanning salon).