The UPS Store

4.4
127 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2922 in Laurinburg offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Harris Teeter Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1680 S Main St, Laurinburg, NC
28352, United States

Hours

Reviews

4.4
127 reviews
5 stars
105
4 stars
2
3 stars
2
2 stars
3
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist.

Inconsistency

Several reviews highlighted issues with the store's hours, including being closed during posted hours and not answering phone calls.

Quality of Service

While some customers reported excellent service, others expressed disappointment in recent experiences, particularly regarding new staff and changes in management.

Efficiency

Customers appreciated the quick service and efficiency of the staff, even during busy times.
  • DS
    Dana Smith
    Jan 3, 2026
    1.0
    Don’t rush to get there cause even when you walk in they won’t even speak to you for 5-10 min. Back in my day we had our convos when we worked but shoot we stopped it to get a dang customer. Talk about how busy they were but they move like the sloth in zootopia. No wonder you’re busy.
  • AL
    Amanda Locklear
    Dec 28, 2025
    5.0
    Great servicer
  • MC
    Michelle Covington
    Dec 22, 2025
    5.0
    Always dependable, informative and courteous.
  • LJ
    Linda Jones
    Dec 13, 2025
    5.0
    Efficient & friendly
  • RP
    R P
    Nov 30, 2025
    1.0
    After checking the website to ensure this location was open today, I drove roughly 30 minutes to get to it. I got there about 2:35pm. There was a sign on the inside of the door saying something like, "gone to lunch...re-open at 3:00pm". While there waiting in the parking lot, I saw many people come and go. I talked to someone who had also driven about 30 minutes to get there and had also checked to ensure the location was open. At some point, someone inside the store came and removed the note that said they'd gone to lunch and would re-open at 3:00pm. When 3:00pm came, I and others waited at the door. I waited at the door until 3:15pm and then waited another 10 minutes in my car. Roughly 2 hours of an afternoon (including the drive there and back) wasted. If they had no plans of re-opening, why not do everyone a favor and post something on the door stating that. I and several others saw the signage regarding lunch and then also saw that sign removed. Really poor business practices at a busy time of the year. Even though these locations are apparently individually owned, this doesn't reflect well that they represent UPS. Since busy stores often ignore phone calls, one might assume the store is open and that they're so busy they can't take your call. If the website says "open", and has the hours listed, one should be able to rely on that. When calling a business, they should have had an outgoing message saying they're closed. That was not the case however. There are many one star reviews on here. The owner(s) of this franchise needs to wake up before UPS Corporate puts them out of business.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What types of services does The UPS Store in Laurinburg offer?

The UPS Store in Laurinburg offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.