My card was hacked and they had to send me a new one, they did NOT notify me that my card was off it just kept declining while I was out of town. The girl in the other end was laughing about whatever was distracting her and I’ve been waiting since the 3rd of DECEMBER to receive a new card it’s the 17th and I still have to get food, gifts etc… I LOVE THE BANK but I haven’t been able to pay any bills and they want you to call at the atm but how can I call when my phone is off cause I can’t pay my bill with the money in my account YOU have locked
MG
Martha Goods
Sep 5, 2024
4.0
Never have I had an issue.Bank employees are always nice and friendly.
NN
Natasha Nelson
Dec 31, 2022
1.0
They are consistently rude!!!!!! And they don’t care that you are unhappy with their service. Try to avoid calling if you can.