Select services available at Fidelity Investor Centers
We have placed secure drop boxes at Fidelity Investor Center locations for the following services that cannot be completed digitally or by phone:
Paper check deposits with account number marked clearly on the check
New account paper applications
Completed paperwork
Instructions for using the secure drop box will be posted on the Investor Center door. Also, please note that we cannot accept stock certificates at our Investor Centers.
Frequently Asked Questions About Fidelity Investments - Corporate Office
What services are available at the Fidelity Investments - Corporate Office Investor Center?
The Investor Center accepts paper check deposits with the account number marked, new account paper applications, and completed paperwork via secure drop boxes. Note that stock certificates are not accepted in person.
What are the office hours for Fidelity Investments - Corporate Office in Durham, NC?
The office is open Monday through Friday from 8:30 AM to 5:00 PM ET and is closed on weekends and holidays like November 27, 2025, and December 25, 2025.
Where is Fidelity Investments - Corporate Office located in Durham?
It is located at 300 New Millennium Way, Durham, NC 27709, USA.
How can I contact Fidelity Investments - Corporate Office by phone?
You can reach them at +1 800-343-3548.
Does Fidelity Investments - Corporate Office have an online website for customer service?
Yes, their customer service branches overview is available at https://www.fidelity.com/customer-service/branches/overview.
Are there any nearby fitness centers to Fidelity Investments - Corporate Office where customers can work out?
Yes, the Fidelity Fitness Center and Fusion Fitness gyms are nearby, which customers might visit before or after their appointment.
What dining options are available near Fidelity Investments - Corporate Office?
Nearby options include Boulevard RTP coffee shop, Fare&Fellow Coffee + Table, Cilantro Mediterranean Grill, Curry Point Express Indian restaurant, Hibachix Japanese restaurant, Let’s Eat Soul Food, Where’s the Jerk barbecue restaurant, Mr. Cheesesteak food truck, and Ping Pong Cafe Chinese restaurant.
Are there hotels near Fidelity Investments - Corporate Office for visitors who need accommodation?
Yes, nearby hotels include Homewood Suites by Hilton Raleigh-Durham AP/Research Triangle and Extended Stay America - Durham - RTP - Miami Blvd. - South.
Can I find other corporate or research offices close to Fidelity Investments - Corporate Office?
Yes, nearby are BASF Corp. corporate office, Fidelity Labs research laboratory, and Becton Dickinson & Co Research Information Center.
What is the recommended way to use the secure drop box at Fidelity Investor Centers?
Instructions for using the secure drop box will be posted on the Investor Center door to guide customers on how to securely deposit paperwork or checks.