Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5529 in Concord offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West Of Concord Mills Mall In The Shopping Center Next To Academy Sports.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
199 reviews
5 stars
165
4 stars
8
3 stars2
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently provide exceptional customer service, being friendly, helpful, and attentive to customer needs.
Efficiency
Customers appreciate the quick and efficient service, often noting fast processing times for shipping and printing.
Professionalism
Employees are described as professional and knowledgeable, often going above and beyond to assist customers.
Positive Atmosphere
The store maintains a welcoming and pleasant environment, with many customers highlighting the friendly demeanor of the staff.
Printing Services
The printing services offered are highly praised for quality and attention to detail, with staff providing helpful suggestions.
- DMDixon Moran1 day ago5.0Grace was kind, informative and fast. Everything you want from an employee in customer service. She made my day with how easy she made everything. I hope she’s having a great day and is appreciated by UPS!
- NPNancy Pyle2 days ago5.0This is the BEST UPS store in the area. Employees are very friendly and competent. Parking right outside the store in a non crowded parking lot makes it easy to haul returns into the store.
- BHBridgitt HarrisNov 14, 20255.0I went to this UPS location today and had a great experience. My printer/fax machine is broken and I had a very important document that needed to be sent for a client. Brian helped me figure out what needed to be done. He also came out to my car because I was not able to walk in the store and took care of everything seamlessly. The customer service at this location is always good. Brian is fantastic!
- VMValerie MenaNov 5, 20255.0I frequently visit this location and they always do a great job of taking care of my needs, but today, I received exceptional customer service from one of the associates so I wanted to take a moment to acknowledge him. Brett greeted me promptly upon my arrival and seamlessly and diligently assisted the line of customers who were in the store. He was the only one working in the front at the time, and he operated both terminals efficiently and with a smile the entire time. I really appreciated his professionalism and willingness to put in the extra effort.
- TATish AllenNov 4, 20255.0I visited this location with multiple boxes to ship to several locations. I managed to get the first box in the door, then returned to my car to collect the others. In an instant Bret was by my car ready to assist me with the additional boxed without having to ask. The transaction was seamless. Bret educated me on ways to save money on shipping by packing my items differently. He engaged in conversation and was welcoming. Awesome job! Bret needs a raise!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Concord provide?
The UPS Store #5529 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store in Concord?
Monday through Friday, the store is open from 8:00 AM to 6:30 PM; Saturday from 9:00 AM to 5:00 PM; Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store open on holidays?
The store is closed on several holidays including November 27, December 25, December 31, January 1, and January 19. It operates regular hours on other holidays like November 11, November 28, and December 26.
Where is The UPS Store located in Concord?
It is located at 8611 Concord Mills Blvd, west of Concord Mills Mall in the shopping center next to Academy Sports.
What payment options are accepted at The UPS Store in Concord?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store?
Yes, The UPS Store offers mailbox services for all your mail and packages.
How can I contact The UPS Store in Concord?
You can contact the store by phone at +1 704-979-3455 or email at store5529@theupsstore.com.
What special offers or coupons does The UPS Store have?
They offer special deals and coupons which can be found at their website on the special offers page.
What nearby transportation or service options can help me visit The UPS Store?
Concord Luxury Limo provides limo services nearby, which might be helpful for convenient transportation to and from The UPS Store.
Are there other businesses related to signage near The UPS Store?
Yes, ASI Signage Innovations, a sign-making company, is located near The UPS Store, useful if you need signage services before or after your visit.
What should I do if I need home healthcare services near The UPS Store?
Above All Home Healthcare is a nearby provider offering home healthcare services and can be contacted if needed while visiting the area.