With a focus on the community of small businesses and consumers, Staples in Kansas City, MO provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
I went to Staples today to use the shredding service. When I walked in, there was a long line for the UPS service where I needed to have my bag weighed. One associate was kind enough to usher me over to the scale so I didn’t have to wait in that long line since I wasn’t shipping anything. I really appreciated her help.
Here’s where the problem starts. After I put all my documents into the shred bin, I went to the copy and print counter to pay. There was only one customer ahead of me. The young lady working that area helped the customer in front of me, then I stepped up to the counter and she walked off. No acknowledgement at all. I stood there for a few minutes while she completely ignored me.
I eventually walked back to the UPS area and asked where I check out. The associate sent me back to copy and print. I stood there again, still being ignored, until I finally said, “Excuse me, I need to pay for the shred service.” She responded with, “Oh, I see you standing there. I’m multitasking. I’ll be with you in a minute.” Then she said I could just check out at the front.
I would’ve given more stars because everyone else I interacted with was helpful, including the cashier at the front. Unfortunately, that one interaction really soured the experience. Staples, please hire people who understand the value of solid customer service.
RS
Randy Stevens
Dec 30, 2025
5.0
I appreciate the selection of products and the consistency of having the same products that I like to use.
RJ
Rhana Johnson
Dec 1, 2025
5.0
Great customer service!! Makiah and Tristan are the best employees there. They need a raise ASAP!!
MW
Michael Wiederholt
Nov 14, 2025
5.0
Nice place and friendly staff. I returned a Amazon package. They were very helpful.
DI
Dwight Tiller II
Nov 11, 2025
5.0
Parker assisted me today with my online order and even explained how some other options work. He was super kind and helpful! Thanks all!
What are the main services offered by Staples in Kansas City, MO?
Staples in Kansas City offers printing, shipping, technology, travel, and recycling services, including direct mail, passport photos, and TSA PreCheck.
What are the store hours for Staples in Kansas City, MO?
Staples is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What pickup and delivery options does Staples provide?
What types of payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Where is Staples in Kansas City located?
Staples is located at 8450 NW Prairie View Road in the Zona Rosa area of Kansas City, MO 64153.
Which popular brands can I find at Staples in Kansas City?
Staples carries brands including Amazon, Avery, Dell, HP, Microsoft, Logitech, Canon, Apple, and more.
Does Staples in Kansas City offer recycling services?
Yes, Staples provides recycling services for electronics, ink cartridges, and batteries.
What nearby restaurants can I visit before or after shopping at Staples?
You can visit Famous Dave's, Granite City Food & Brewery, Smokehouse BBQ, or Red Robin Gourmet Burgers near Staples for a meal.
Are there any nearby mobile phone stores close to Staples in Kansas City?
Yes, nearby mobile phone stores include AT&T, T-Mobile, Cricket Wireless Authorized Retailer, and Cell Fashion, useful if you need phone accessories or services.
What nearby businesses can help with marketing or printing services around Staples?
Staples Print & Marketing Services and Marketing Reviewed are nearby for additional printing and marketing support.