Business Details
About
Corporate Office
Location
Custom Truck One Source Rail Division
7101 Independence Avenue, Kansas City, MO
64125, United States
Reviews
4.4
38 reviews
5 stars
29
4 stars
3
3 stars
2
2 stars
1
1 star
3
- OOosenka osenkaJul 29, 20251.0Extremely slow forklift driver. He was informed that the truck was needed for pick up elsewhere and intentionally worked extremely slowly. Stay away.
Frequently Asked Questions About Custom Truck One Source Rail Division
What types of services do you offer?
Used equipment sales/rentals
New equipment sales/rentals
Equipment Remanufacturing
Customized Equipment
Equipment Installation Capabilities
Parts & Services
Aftermarket Services
Asset Disposal
Help! I need service but it's after hours. What do I do?
We have a 24/7 Call Center manned by our in-house technicians who are able to solve 50% of service questions over the phone. If required, our on-call service technicians can schedule a visit out to where service is needed to ensure downtime is minimal, saving you money. For immediate assistance, contact 833-CT1S-911 (833-281-7911).
Do you lease equipment?
Of course! Click here to view our Rental Equipment. Call (816) 241-4888 or fill out the request a quote form and we’ll get you in contact with your local rental representative.
Do you offer in-house financing?
We do! Custom Truck Capital provides flexible leasing and financing solutions for obtaining the equipment you need for your business. We will consult with you to deliver a competitive finance structure to meet your needs and budget: fast, easy, and convenient. Your one-stop shopping solution. Click here to learn more.
Do you take trade-ins?
Absolutely! Click here to visit our Request a Quote page and at the bottom of that page you can fill out all the details regarding your trade-in.
How many locations do you have?
We have 35 locations across the U.S. and Canada.
What types of services does Custom Truck One Source Rail Division provide?
They offer used and new equipment sales and rentals, equipment remanufacturing, customized equipment, equipment installation, parts and services, aftermarket services, and asset disposal.
How can I get service after hours if I have an urgent equipment issue?
The company has a 24/7 Call Center staffed by technicians who can resolve about half of service issues over the phone. If needed, on-call service technicians will visit your location to minimize downtime. Call 833-281-7911 for immediate assistance.
Does Custom Truck One Source Rail Division offer equipment leasing options?
Yes, they offer equipment rentals. You can view rental equipment on their website or contact them at (816) 241-4888 to connect with a local rental representative.
Is financing available for purchasing equipment?
Yes, through Custom Truck Capital, flexible leasing and financing solutions are available to help you secure equipment with competitive and convenient finance structures.
Can I trade in my old equipment?
Absolutely. You can fill out a trade-in request form on their website's Request a Quote page to submit details about your equipment.
How many Custom Truck One Source locations are there?
There are 35 locations across the U.S. and Canada.
What nearby businesses might be useful for customers visiting Custom Truck One Source Rail Division in Kansas City?
Nearby, you'll find Industrial-Surplus.Com LLC offering electrical and building supplies, and United Metal Spinning of Kansas City providing metal fabrication and industrial equipment services—both useful for industrial and equipment needs.
Are there automotive repair services near Custom Truck One Source Rail Division for maintenance or vehicle needs?
Yes, several nearby options include Knipker AutoWorks, B & W Brakes, SBH Forklift, and T and F Auto Repair, which can assist with automotive repairs and parts.
Where can customers find transportation and rental services near Custom Truck One Source Rail Division?
KC Premier Transportation offers transportation and rental services nearby, which can help customers needing vehicle rentals or transportation solutions.
What recreational spot is close to Custom Truck One Source Rail Division for relaxation?
Sheffield Park is a nearby park where customers or employees might enjoy some outdoor relaxation before or after their visit.