AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Camron is professional friendly just good human being. God bless you. Thank you.
JB
Jenny Bauman
Sep 25, 2025
1.0
This is the worst company to work with. They have poor communication. Put you on hold for extended time. Do not call back when they say they will call back.
They also have incompetent employees working for them. Installer suggested a basketball hoop location that makes no sense and no aesthetic. Now the company will not assist with making the situation right and are trying to charge 3x the original install price.
DO NOT DO BUSINESS WITH THEM! Dicks sporting goods need to find a new company to work with.
The worse customer service I’ve ever experienced. Aaron, Maria, Shaunda, should all be fired for how they treat their customers along with their incompetent installers.
Frequently Asked Questions About AIT Worldwide Logistics
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals, oversized and heavy freight, and hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification and many more.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia, the Middle East, and Europe.
Does AIT Worldwide Logistics provide international shipping services?
Yes, AIT Worldwide Logistics offers international shipping with decades of experience and includes customs clearance support through their in-house licensed customs brokerage team.
What types of cargo can AIT Worldwide Logistics ship?
AIT can ship various cargo types including temperature-controlled items, oversize and heavy freight, hazardous materials such as batteries and chemicals. Contact them for a list of items they do not accept.
Is AIT Worldwide Logistics a certified freight forwarder?
Yes, AIT holds numerous certifications globally including authorized economic operator status and good distribution practices certification.
Can I drop off items for return directly at AIT Worldwide Logistics' facility?
No, AIT facilities are not consumer parcel drop-off locations. Please arrange returns through your seller or shipper.
Are there other AIT Worldwide Logistics locations in North America?
Yes, AIT has many locations across North America as well as in Asia, the Middle East, and Europe.
What are the operating hours for AIT Worldwide Logistics in Earth City, MO?
The facility is open Monday to Friday from 6:00 AM to 10:00 PM and on Saturdays and Sundays from 9:00 AM to 3:00 PM, with closures on major holidays such as Thanksgiving and Christmas.
Is there wheelchair accessible parking available at AIT Worldwide Logistics?
Yes, wheelchair accessible parking is available at the Earth City location.
What nearby locations can help customers visiting AIT Worldwide Logistics?
FedEx Smartpost nearby offers shipping services that customers might use alongside AIT. Quick Fuel and Midwest Petroleum gas stations nearby provide convenient refueling options for drivers visiting the area.
Are there nearby businesses related to logistics or freight near AIT Worldwide Logistics?
Yes, Forward Air Inc offers freight and cargo services close to AIT, and Enterprise Truck Rental provides rental trucks, which can assist customers needing transportation solutions.
What amenities or places of interest are near AIT Worldwide Logistics for visitors to check out?
Visitors can find multiple services nearby including Vincentians-Congregation of the Mission church for community engagement, as well as Rocky Top Snacks candy store if looking for local treats.