ADP Troy

1.7
20 reviews

About

Payroll ServiceHuman Resource Consulting
ADP provides Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, & BPO solutions for any size employer.

Location

ADP Troy
340 East Big Beaver, Troy, MI
48083, United States

Hours

Reviews

1.7
20 reviews
5 stars
3
4 stars
0
3 stars
1
2 stars
0
1 star
16
  • AT
    Amy Tracy
    May 27, 2025
    1.0
    I have worked with a dozen payroll companies. This is truly the worst one I have ever has the displeasure of having to interact with. In addition to the software being clunky, outdated, and difficult to use, the customer service is entirely useless. Have been trying to reset my password FOR SIX WEEKS and no one on their tech support team can do this somehow??? Whenever I call or chat to followup on this problem, they send me correspondence that I have to log in to read... when my problem is that I cannot login. Incredibly incompetent and impossible to work with. Go elsewhere.
  • CM
    Christopher Malone
    Sep 9, 2024
    1.0
    Can't log in to receive my pay because a previous employer used ADP I have 2 accounts and can't access either and the ADP customer service number is a joke and a waste of time, honestly from now on if I get a job and they use ADP I'm going to pass on the job!
  • NE
    Nadya Epon
    Jul 21, 2023
    1.0
    Unreliable payday "service"
  • RN
    Ryan Nevedal
    Mar 3, 2022
    5.0
    Makes payroll so easy! Love working with Brenda, makes life so easy as a business owner with multiple ways to report…..what are you waiting for!!
  • CK
    Clayton Kopeck
    Apr 19, 2018
    1.0
    I have always hated this service. After 6 years I hate it just as much as ever. In the era of usernames and passwords under veis of “security”, ADP has been the most absurd and annoying. Not being able to use the same password twice but being forced to change it, is excessive and confusing . Plus the website is and has been is, and has been flawed in this regard. Blatant lack of support. They don’t try to hide it. “We are happy To profit from restricting access to your personal information. But, your paycheck is not my problem. It’s just my job. Contact your employer” That’s Not a direct quote. It’s more of a summary

Frequently Asked Questions About ADP Troy

What services does ADP Troy provide?

ADP Troy offers Payroll Services, Human Resource Management, Employee Benefits Administration, Talent Management, Tax Compliance, PEO, and BPO solutions for all employer sizes.

What are the business hours of ADP Troy?

ADP Troy is open Monday through Friday from 8:00 AM to 8:00 PM and closed on weekends.