The UPS Store

Reviews

• HH

  Holliwood

  Feb 10, 2026
  1.0
  They keep delaying my package so unprofessional. It will Say being delivered by end of day then not come this been going on for a week. Someone needs to be Fired or better management.
• CB

  Christie Bell

  Jan 30, 2026
  5.0
  Even though the store is often very busy, the staff keeps the process moving along. I've never had a bad experience here.
• AL

  Adam Lloyd

  Jan 20, 2026
  1.0
  Why is it that the notary is never there? Two weeks ago I called for a notary and was told to come in on Tuesday (which was perfect because that’s when I’m off from work), I was informed that she’d be there from 8-2, I come in early and was informed that the notary “stepped out”, I waited for a while then left. I called again today and was told that she wasn’t there once again. What is with this place and notaries? Why is she never there? At this point I don’t even want a notary from this place this is so unprofessional.
• RK

  Rodrick Kowalski

  Jan 17, 2026
  5.0
  10/10 service and experience. Despite a busy period, the staff was immediately attentive and helpful with my last-minute print job. A young lady and young man monitored my email and efficiently resolved a sending error. The team remained patient and professional even when dealing with a rude customer ahead of me in line. Highly recommend this location and will be returning!
• MM

  Mona M

  Jan 15, 2026
  3.0
  The 3 stars are for the location, and the staff memeber I got to encounter today. Otherwise, I am not choosing to use this location again if I don’t have to because they charge for nothing like printing labels for returns- something that retailers email and pay for, most of the staff doesn’t look you in the eye, talks past you, and looks like they hate their job- and the experiences I have had with the young short man who works there are just unnecessary. He either hates his life or just sucks at his job and he’s there everytime I go. I avoid going to him because the two times I’ve experienced him at the register I’ve been met with attitude and young entitled energy. It’s unwarranted and makes you feel like you shouldn’t come into the store. Luckily I have been able to slowly enter, and linger so that one of the women helps me. Overall this store lacks in comparison to other USP stores and is always a bit cluttered and chaotic. Today I dropped in and the young lady with black hair was very kind to inform me of the $10 pick up cost for having my package sent there- something the retailer doesn’t mention at all- and let me go with the notice. She was kind and overall a better support than I usually experience there. It helped me decide I won’t be using the location if I don’t have to.

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