United States Postal Service

3.9
20 reviews
Person picking up a package from USPS smart lockers

About

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Visit your local Post Office™ at 560 Lincoln St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
560 Lincoln St, Worcester, MA
01605, United States

Hours

Reviews

3.9
20 reviews
5 stars
13
4 stars
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1 star
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  • MW
    menwon wongbay
    Sep 23, 2025
    1.0
    So I own a business next-door I’ve never had issue picking up my mail whenever I go in there they asked me for my ID and I present it to them today. I went there to pick up my mail. The guy that was there asked me for a PO Box I told him I’m not sure and he said he needed ID. I gave him my driver license and he said he needed something to prove that I own the business. I gave him my lease from the landlord. He still refused to give me my mail and was being very racist very rude. He threatened to call the cops on me and I told him to because I didn’t do anything wrong, but he didn’t call the cops because he knew he was wrong. I asked for his name he refused to give me his name when I called him to put in your complaint they ask for his name. I’ll let them know that he refused forgive him give me his name. If you are racist, and you don’t like starting group of people or you probably don’t think I own the business because I’m black then you shouldn’t be working in the post office that you’re going to be dealing with all types of people.
  • MZ
    Mohammed Zaidi
    Aug 25, 2018
    1.0
    P p lates lo
  • WL
    Wissie Law
    Jul 4, 2017
    5.0
    Dan is the best!
  • SK
    Sumeer Kumar
    Feb 19, 2013
    5.0
    I am writing this for Linda, Really special person and know how to treat people. I am not from this county but I know what is mean of social respect and giving proper time to answer question. Linda, I am IT profession and work with different teams and people every day so I very well understand what the meaning of customer care is. I specially come to this branch because I know every time I will be treated with same customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.