United States Postal Service

3.9
20 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 560 Lincoln St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
560 Lincoln St, Worcester, MA
01605, United States

Hours

Reviews

3.9
20 reviews
5 stars
13
4 stars
1
3 stars
1
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0
1 star
5
  • MW
    menwon wongbay
    Sep 23, 2025
    1.0
    So I own a business next-door I’ve never had issue picking up my mail whenever I go in there they asked me for my ID and I present it to them today. I went there to pick up my mail. The guy that was there asked me for a PO Box I told him I’m not sure and he said he needed ID. I gave him my driver license and he said he needed something to prove that I own the business. I gave him my lease from the landlord. He still refused to give me my mail and was being very racist very rude. He threatened to call the cops on me and I told him to because I didn’t do anything wrong, but he didn’t call the cops because he knew he was wrong. I asked for his name he refused to give me his name when I called him to put in your complaint they ask for his name. I’ll let them know that he refused forgive him give me his name. If you are racist, and you don’t like starting group of people or you probably don’t think I own the business because I’m black then you shouldn’t be working in the post office that you’re going to be dealing with all types of people.
  • KC
    Kristopher Curnin
    Dec 24, 2024
    5.0
    Very Fast and Efficient Staff There! They could Be Moved Into The Shop At The End Of The Plaza And Be Made Bigger! It Would Be Wise Of Them To Do And Provide More Services For Northern Worcester Massachusetts! But The Site Is Great! People Are Very Friendly And Very Welcoming!! It Is Very Neat and Very Clean! It Is Very Easy To Access ♿! They Offer Free Boxes For Shipping Out Your Items! They Do Know How To Do That QR Code Thing! Very Highly Trained! I Very Highly Recommend This Location For All Your Shipping Needs!
  • DW
    Dineia Williams
    Sep 23, 2024
    5.0
    Mike makes this hidden gem of a post office my favorite place to wait in line! He's always so kind, curious, empathetic and professional. Goes out of his way help a customers, day after day. Great guy, but priceless employee!
  • DM
    Dexter McDaniel
    Oct 22, 2020
    1.0
    It's like no one works there
  • SK
    Sumeer Kumar
    Feb 19, 2013
    5.0
    I am writing this for Linda, Really special person and know how to treat people. I am not from this county but I know what is mean of social respect and giving proper time to answer question. Linda, I am IT profession and work with different teams and people every day so I very well understand what the meaning of customer care is. I specially come to this branch because I know every time I will be treated with same customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.