Since 1971, we have remained totally committed to creating and maintaining a company that fully meets the needs of our clients. Our goal is to provide the fastest, friendliest, and most accurate services and solutions. To many of our longstanding customers and throughout the community, we have proudly built a reputation of being “THE GO-TO” provider, especially for difficult and complex auto titling issues.
Feedback indicates a significant inconsistency in customer service, with some staff being described as rude and unhelpful, while others, like Veronica and Daphne, received praise for their professionalism and friendliness.
Efficiency
Many customers reported long wait times and inefficiencies in processing paperwork, contrasting with a few who experienced quick and smooth service.
Knowledgeability
Several reviews highlighted a lack of knowledge among staff regarding necessary documentation and procedures, leading to frustration for customers.
Overall Experience
The overall sentiment is mixed, with some customers expressing satisfaction and recommending the service, while others strongly advise against visiting due to poor experiences.
Cleanliness and Environment
The physical environment received some positive remarks for being clean and organized, although some customers felt the atmosphere was unwelcoming.
MB
Matt B
Oct 15, 2025
1.0
How is this place still in business? Went there for a simple auto title switch on a car I bought for cash out of state... thought it would be easy. I was wrong. The woman I dealt with was completely incompetent, and the manager she called over was even worse. They were rude, told me I didn't have the information I needed, and dismissed me. I went over to another title agency on Veterans WITH THE SAME INFO and was out in 15 minutes with the new plate and title information transferred. Unreal... don't waste your time here, you're going to end up somewhere else anyway.
BR
Bradley Ross
Oct 13, 2025
1.0
Jefferson Title Company is completely stuck in the past. I went in to have a vehicle title placed into the name of my trust, and they insisted they needed a separate tax ID — which is incorrect. A revocable living trust uses the grantor’s Social Security Number until death, per federal law. Even after I explained this, they argued instead of helping. Every step was a roadblock, no solutions offered. The manager or owner seemed totally disinterested. Overall, a frustrating experience with people who think they know more than they do. Go somewhere else — you’ll thank me later.
Update: I went to EFS Auto Title on Veterans this morning with the exact same paperwork. I was in and out in 14 minutes. With my plate in hand. Jefferson Title is simply ill informed on the process.
SB
Stephanie Barrera
Oct 13, 2025
1.0
If you want anything done, never come to this place. The workers are rude and don’t trust what you say. Some African American Lady(DAPHNE) was rude to me when I had everything set. She had zero intention to help me out. She said someone with a Drivers license needed to come trying to infer that I didn’t have one because I was Hispanic. Everyone there works like the sloths from Zoothopia or whatever it’s called. NEVER COME HERE!! THERE IS A REASON WHY ITS EMPTY!!
LJ
LOUIS STEIN JR
Jul 30, 2025
5.0
Jefferson Title Company.
I knew I had the right place the moment someone answered the phone. . So polite and helpful and sincerely interested in helping me.
Our agent, Veronica was outstanding. Missing one document, she suggested I go
get the document.
She would continue processing my application and fit me in when I returned. All of this with the most pleasant smile.
Thank you Jefferson Title Company
CL
Christoph Leonhard
Jul 28, 2025
5.0
Jefferson Title's Becky is just the best. Competent and friendly even when the situation is not run-of-the-mill. She will definitely go the extra mile for you.
Frequently Asked Questions About Jefferson Title Company
What services does Jefferson Title Company provide?
Jefferson Title Company specializes in title services, notary public, and license services, with expertise in complex auto titling issues since 1971.
Where is Jefferson Title Company located?
Jefferson Title Company is located at 2122 N Causeway Blvd #101, Metairie, LA 70001, USA.
What are the business hours of Jefferson Title Company?
The company is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I contact Jefferson Title Company?
You can reach them by phone at +1 504-831-9443 or by email at jeffersontitle@aol.com.
Does Jefferson Title Company have an online presence?
Yes, their website is https://www.jeffersontitle.com/, and they also have a Facebook page at https://www.facebook.com/418791174815594.
How long has Jefferson Title Company been in business?
The company was established in 1971, providing trusted services for over 50 years.
What nearby places can help customers find Jefferson Title Company?
Nearby landmarks include USS Metairie and Metairie Lodge 444 F & AM, which can help customers identify the area around Jefferson Title Company.
Are there convenient accommodation options near Jefferson Title Company?
Yes, the Holiday Inn Metairie New Orleans Airport is nearby, making it convenient for out-of-town clients to visit Jefferson Title Company.
What financial services are available near Jefferson Title Company?
Capital One Bank and Regatta Resource & Money Management, LLC, are close by for any banking or financial planning needs of customers visiting Jefferson Title Company.
What other professional services are located near Jefferson Title Company?
Nearby professional services include Nora Holmes State Farm Insurance and Tom Harang Law, LLC, offering insurance and legal support respectively.