Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
DHL Express offers conveniently located DHL ServicePoints across the country, making international shipping simple, safe and cost-effective. Each location is professionally-staffed by international experts, offering a variety of day and time-definite international services for shipping documents and packages to more than 220 countries and territories across the globe.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Hub Corporate Office
236 Wendell H. Ford Blvd, Erlanger, KY
41018, United States
Hours
Reviews
3.4
591 reviews
5 stars
284
4 stars
62
3 stars
50
2 stars
25
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with customers struggling to get timely responses or assistance regarding their packages.
Delivery Issues
Many customers reported significant delays in package delivery, often stuck at the Cincinnati hub for extended periods without updates.
Package Handling
There were multiple complaints about packages being damaged or contents missing upon delivery, indicating poor handling practices.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with timely deliveries and helpful staff.
Communication Problems
Customers frequently mentioned a lack of clear communication regarding package status and tracking updates.
- BRbrittany roseOct 6, 20251.0DHL needs to do better. The theft, the packages being smashed and trashed, the shipping taking twice as long as it should and the tracking never gives accurate updates. GET IT TOGETHER! Also, why don’t you try to stop the theft? Just another company who wants all the money and can careless after. I LOATHE DHL.
- DPDan PerezSep 26, 20251.0Every time i ship plants from Indonesia using DHL the package stays stuck for weeks sometimes, but this time 9 days. never using DHL ever again
- MCMercedes CanovasSep 23, 20251.0My envelope arrived August 28 , and today is September 23 is a passport and I have to travel October 3 . Were is ? Is no a box , is and envelope. ??????????😡
- THTonyo “Coach O” HamiltonSep 19, 20251.0No work on weekends. Hold your package to process payment but money comes right off your card this is sad business is going down hill for international shipping
- AVAlexis VazquezSep 13, 20255.0Buena atención al cliente, ofrecen buen servicio
Frequently Asked Questions About DHL Express Hub Corporate Office
What is DHL Express Hub Corporate Office and where is it located?
DHL Express Hub Corporate Office is a professional shipping and logistics center located at 236 Wendell H. Ford Blvd, Erlanger, KY 41018, USA.
What international shipping services does DHL Express provide?
DHL Express offers a variety of day and time-definite international shipping services for documents and packages to over 220 countries and territories worldwide.
How can I contact DHL Express Hub Corporate Office?
You can reach DHL Express Hub Corporate Office by calling their main phone number at +1 800-225-5345.
Does DHL Express Hub Corporate Office have wheelchair accessible entrances?
Yes, DHL Express Hub Corporate Office provides a wheelchair accessible entrance for customers.
Where can I find DHL Express services nearby the Hub Corporate Office?
Nearby, you can find the DHL Express Americas Hub, which is an airport terminal and freight service location facilitating international shipping and cargo transmission.
What nearby transportation options are available when visiting DHL Express Hub Corporate Office?
CVG Taxiway offers taxi services close to DHL Express Hub, providing convenient transportation to and from the location.
Are there any notable landmarks or services near DHL Express Hub Corporate Office?
Yes, KCVG, a radio station and landmark, is nearby. Customers might enjoy visiting or recognize it as a landmark when navigating to DHL Express Hub.
Can I access DHL Express services through a mobile app?
Yes, DHL offers mobile apps for both Android and iOS platforms to facilitate shipping services conveniently from your device.
Where can I find more information about DHL Express online?
You can visit the DHL Express website at http://www.dhl-usa.com/en/express.html for detailed information on services and locations.
Is the DHL Express Hub Corporate Office active on social media for updates and support?
Yes, DHL Express has a presence on Facebook at https://www.facebook.com/DHLUSA, Instagram with handle @dhlus, and Twitter @dhlushelp for customer support and updates.