FedEx Office in Lawrence, KS provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Just had a terrible experience at this store. I went in looking for help preparing a package for shipping and was met with an extremely rude employee. Apparently, I asked too many questions, because he literally walked away as he sarcastically hollered, "Have a good day." No customer service skills at all and certainly no interest in helping me. I'm on my way to UPS.
MR
Mike Reid
Sep 25, 2025
1.0
All I wanted was to print some PDFs on my phone. Spent over 30 minutes trying to get it printed, but never came close! Three different employees couldn’t figure out how to help, Including a store manager. I finally left as they just started to ignore me while I tried to get their system work. Finally bought a flash drive, drove home, copied the files onto the drive and returned to FedEx where they were finally able to print the files. The staff was no help, couldn’t come with a solution, and made me spend 1.5 hours just to print pdfs. I will try to avoid this location in the future.
SF
Sean Fiumi
Jul 18, 2019
1.0
Package returns here are insane. Employees are aggressively trained to insist you need extra packaging for a return item which in turn would cost you money of course....
On two occasions now I have been barraged with questions about the quality of packing for my return shipments from Amazon. I have never been so aggressively questioned for a return shipments in my life. My last conversation went something like this (I'm very close with no exaggeration):
Me: Hello, just dropping off a return.
Them: Whats in the package?
Me: A ring camera.
Them: How is the item packaged.
Me: ??? In the box you see before you. The return label is on the box and its ready to go.
Them: Yes, but how did you package the camera in the interior of the box.
Me: I did nothing. Its the box its shipped in. I am returning it.
Them: Sir, our conveyor belts go upward of 45 mph. If not properly packaged the item can be damaged.
Me: Well its shipped exactly like it was from Amazon so I assume its OK for the return. Its just the cameras box in the box you see in front of you.
Them: No bubble wrap or Styrofoam?
Me: No.....
Them: How was the camera packaged in the box it came in?
Me: ???????? Like the manufactures box the camera is packaged in?
Them: Yes
Me: Good?
Them: Ok, but was it bubble wrapped or any Styrofoam
Me: No. Look I'm not a shipping expert. I'm just trying to make a return.
Them: Ok, so nothing in the cameras box either.
Me: *visibly annoyed* Look, I just want to return this. It was nested into corrugated cardboard. What if I say nothing what exactly are you trying to get at.
Them: We require that all items be properly packaged. If its not properly package then we can repackage it here to insure it will not be damaged in transit.
Me: It's fine. It needs no other packaging.
Them/Me: *stare off*
Them: Scans box
Honestly, it was absolutely insane and I the exchange above is very close to the actual conversation as close as I can remember. That said, I realized there is a FedEx Office near my work. I just go there now for my returns. No hassle what so ever. They just scan and give me my receipt. I honestly suggest you do the same.
NM
Nick Moyers
Dec 19, 2015
2.0
Did not get my package on time, neither at the right address. It was not a few times. I have friends that had experienced the same situation. Also, I've lost money because of it.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Lawrence offer?
FedEx Office in Lawrence provides printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 911 Massachusetts St, Lawrence, KS 66044, USA.
What are the operating hours of FedEx Office Print & Ship Center?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and is closed on Sundays.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I pick up my print orders in-store at FedEx Office in Lawrence?
Yes, FedEx Office offers in-store pickup for print orders.
Does FedEx Office Print & Ship Center offer any digital printing specialties?
Yes, specialties include digital color printing, color copies, poster printing, packaging and shipping, FedEx package pickups, and large format printing.
Are there nearby dining options close to FedEx Office at 911 Massachusetts St?
Yes, nearby dining options include Chipotle Mexican Grill, PepperJax Grill, The Mad Greek, 1856 Bar & Grill, Ramen Bowls, and HiTea bubble tea shop.
What nearby beauty and spa services can I visit near FedEx Office in Lawrence?
Nearby beauty services include H.E.R. Esthetics, Hair by Adrianne M.Jackson, Elegant Design Beauty Academy, Hair by Leah, Mad's Lashes, Bitter Sweet Wax, Suites on Mass, and Jimmy The Barber.
Are there any nearby places for recreational activities near FedEx Office?
Yes, the Ultimate Fishing Experience, a fishing club and sports venue, is nearby for recreational activities.
How can nearby places help me when visiting FedEx Office Print & Ship Center?
Nearby places such as U.S. Bank and US Bank offer ATM and banking services, while shops like Weaver's and Earthbound Trading Co. provide shopping options. You can plan errands or meals at nearby restaurants like Chipotle or The Mad Greek before or after your visit to FedEx.