Business Details
About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.1
350 reviews
5 stars
254
4 stars
17
3 stars
6
2 stars5
1 star
68
What are people saying?
AI-generated from recent customer reviews
Delivery Experience
Many customers praised the delivery team for being professional, courteous, and efficient during the delivery and installation process.
Communication Issues
Numerous reviews highlighted significant problems with communication regarding delivery schedules, often leading to confusion and frustration.
Scheduling Problems
Customers frequently reported delays and rescheduling of deliveries, with some experiencing multiple cancellations and long wait times.
Installation Quality
While some installations were reported as smooth and professional, there were instances of improper installation leading to appliance damage.
Customer Service
Feedback indicated a lack of effective customer service, with many customers feeling ignored or receiving inadequate responses to their issues.
- BBbeatrix buetowOct 2, 20255.0Delivered and installed and washer and dryer. Communication was excellent and installation was great and professional. A great team!
- LSLois SampleSep 24, 20255.0GREAT GUYS AND GREAT SERVICE. THANKS TO YOU GUYS WHO DID SUCH A GREAT JOB.
- POpeter ohenhenSep 16, 20255.0Very great delivery team
- LWlaer wyckSep 9, 20255.0Friendly and efficient. Thanks!
- BCBob & Kim ClementsAug 19, 20255.0Quick, professional delivery and installation Seamless process, super easy
Frequently Asked Questions About RXO
What services does RXO provide?
RXO is the largest provider of last mile logistics for heavy goods in North America, arranging about 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 2850 S Lynhurst Dr, Indianapolis, IN 46241-4637, USA.
What are RXO's business hours?
RXO is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
How can I contact RXO by phone or email?
You can contact RXO by phone at +1 800-883-4593 or email at lastmile@rxo.com.
Which languages does RXO support for customer service?
RXO supports English and Spanish languages for customer service.
Where can I find more information about RXO online?
More information about RXO can be found on their website at https://www.rxo.com and their LinkedIn page at https://www.linkedin.com/company/rxo/.
What nearby shipping or logistics services are close to RXO?
Nearby shipping and logistics related places include Tandem, a printing and shipping center, and Kruse Worldwide Courier, a freight and cargo service.
Are there convenient stores or food options near RXO?
Yes, nearby options include Family Dollar (discount and grocery store), All Star Liquor, Blimpie (fast food restaurant), and Joe's Junction (gas station and convenience store).
Where can I find storage or home improvement services near RXO?
Close to RXO you can find Extra Space Storage for self storage, Lansing Building Products for home improvement and construction services, and Modern Machinery Company for industrial equipment.
What nearby places could I visit before or after my appointment at RXO?
You might visit Park Fletcher Business Park for professional services or explore local businesses like Crazy Skates USA if interested in sporting goods and skate shops.