United States Postal Service

1.9
129 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1499 Martin Luther King Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1499 Martin Luther King Dr, Gary, IN
46401, United States

Hours

Reviews

1.9
129 reviews
5 stars
19
4 stars
8
3 stars
7
2 stars
4
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with long wait times and poor phone support.

Delivery Issues

Numerous complaints about lost packages, delayed mail, and incorrect deliveries were noted.

Staffing Problems

Customers expressed frustration over being understaffed, leading to long lines and slow service.

Mixed Experiences

While some customers had positive interactions with specific employees, overall sentiment was largely negative.

Operational Hours

Frequent complaints about inconsistent opening times and lack of timely service.
  • TC
    Tremaine Crayton
    3 days ago
    1.0
    I see they don’t deliver mail appropriately. Also I see mail doesn’t get delivered on Fridays seen the mail truck twice rode down my block haven’t seen it again ig nobody on the block had mail how convenient
  • SG
    sergio gonzalez
    6 days ago
    2.0
    Very disappointed with picking up postal equipment. Other locations would try their best to get u out at a timely manner or even ready to get u in and out but today I’ve been here for 1 hr and no loading started. Even worse that no trucks are even here 11/18 @ 1220 pm
  • JJ
    Justice
    Nov 10, 2025
    5.0
    Betty was amazing. best customer service
  • JV
    Jorge luis Veliz
    Nov 7, 2025
    1.0
    The worst place to unload. I've been here for 3 hours and only local drivers are unloading. I recommend not coming to this place.
  • YC
    Yoleilmary Cortes
    Jul 28, 2025
    1.0
    Employees are rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.