The UPS Store

4.2
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6665 in Chicago offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
10208 S Indianapolis Ave, Chicago, IL
60617, United States

Hours

Reviews

4.2
169 reviews
5 stars
128
4 stars
7
3 stars
2
2 stars
6
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and patient, although some reported rude behavior from certain employees.

Cleanliness

Several reviews highlighted issues with the store's cleanliness and organization, with some describing it as dirty and unkempt.

Efficiency

Customers appreciated the quick and efficient service, noting minimal wait times and knowledgeable staff.

Package Handling Issues

Multiple reviews raised concerns about lost or mishandled packages, with some customers alleging theft or poor tracking.

Inconsistent Fees

Customers expressed frustration over unexpected fees for services like taping boxes and printing labels, indicating a lack of transparency.
  • BC
    Betty Clopton
    6 days ago
    5.0
    Everything i have came they were very helpful and they also took the mail I was going to take to the post office.
  • KK
    KEVIN
    Oct 31, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Victor Garcia Is a Standout at UPS – Deserves a Promotion! I want to recognize Victor Garcia at the UPS location on 10208 S Indianapolis Ave in Chicago for his outstanding service and professionalism. From start to finish, Victor was incredibly helpful, efficient, and attentive. He handled my needs with precision and care, making the entire experience smooth and stress-free. Victor doesn’t just do his job—he excels at it. His attention to detail, clear communication, and respectful demeanor reflect someone who takes pride in their work and genuinely values customers. He’s the kind of team member who makes UPS look great and keeps people coming back. It’s clear Victor is a leader in the making. If anyone deserves a promotion, it’s him. UPS is lucky to have someone so dedicated and capable on their team!
  • HS
    Helema Smith
    Oct 25, 2025
    5.0
    Customer service, I don't know her name but I was there today Oct 25th at 12:51pm, this time and everytime I visit the store she very kind, pleasant and patience to me and everyone she waits on! I had 10 boxes of returns today and she treated me with such patience and respect! She didn't rush me, she waited until I was ready! Thank you so much, I really appreciate her exhilarating customer service!
  • JK
    Jeffrey Kudingo
    Oct 14, 2025
    5.0
    Fast, friendly, and knowledgeable staff! They offer all of the services you would expect at a UPS Store.
  • SB
    Shayla Banki
    Oct 7, 2025
    2.0
    The store is the most dirty store front I've ever seen!!! The gentleman was clearly having a bad day! But the manager made my experience better! Thank you for that!!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6665 in Chicago offer?

The UPS Store #6665 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

What are the business hours for The UPS Store #6665?

The UPS Store #6665 is open Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays and major holidays.