AIT Truckload Solutions, a subsidiary of AIT Worldwide Logistics, is a truckload brokerage service with a dedicated control tower approach that provides access quality and cost savings on a wide range of North American truckload shipping services, including intermodal, hot shot trucking, and full- and less-than-truckload shipping.
AIT Truckload Solutions are also backed by warehousing capabilities in 40 major hubs across the United States. And, unlike traditional truckload brokers, its solutions-based approach is rooted in strong connections with preferred industry partners, giving customers important advantages like flexibility, cost savings and operational efficiency.
AIT Truckload Solutions completely wasted my time. I accepted a load through their broker, arrived early, and checked in on time. Four hours later, I was still sitting there with no response. Broker stopped answering phone and email. The customer said they had no appointment scheduled.
After documenting everything, I called 311 and filed a claim . I also sent proof of waiting time and detention request — no reply. This is a company that doesn’t value carriers. They play games, disappear when it’s time to pay, and ignore responsibility. Avoid them if you care about your time and money.
VF
VK Freight
Feb 20, 2025
5.0
I highly recommend this broker. Despite the bad reviews, I’ve never had any issues getting my detention or layover payments. I worked with John and his team, and they are doing a great job. The load rates are excellent!
AA
ANNIUSKA DE AZEVEDO
Dec 3, 2024
1.0
Be careful with this company. They don’t pay detention Even when their policy says they pay, the broker simply doesn't answer your phone anymore. The broker I worked with was RONY MORCOS
DD
DENIS
Mar 3, 2023
1.0
Stay away from this company, from my experience there is no reason to work with them, just lost money and time .
TA
trease adams
Oct 24, 2022
2.0
They don’t have anyone available over the weekend to pay for a load that they are shipping out
Frequently Asked Questions About AIT Truckload Solutions
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification and many more.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
What services does AIT Truckload Solutions offer?
AIT Truckload Solutions provides truckload brokerage services including intermodal, hot shot trucking, full truckload, less-than-truckload shipping, and warehousing across 40 major U.S. hubs.
Is AIT Truckload Solutions open 24/7?
Yes, AIT Truckload Solutions operates 24 hours a day, 7 days a week, except for closures on major holidays like Thanksgiving and Christmas.
Can I drop off an item for return at AIT Truckload Solutions' facility?
No, AIT's facilities are not consumer parcel drop-off locations. Please coordinate returns through your seller or shipper.
Does AIT Truckload Solutions handle international shipping and customs clearance?
Yes, AIT is a global freight forwarding company experienced in international shipping and provides in-house customs clearance support.
What types of cargo does AIT Truckload Solutions accept?
AIT handles a wide range of cargo including temperature-controlled items, oversized and heavy freight, and hazardous materials such as batteries, chemicals, and nuclear waste. Contact their office for details on prohibited items.
Is AIT Truckload Solutions a certified freight forwarder?
Yes, AIT holds multiple certifications worldwide, including authorized economic operator status and good distribution practices certification.
Does AIT Truckload Solutions have other locations in North America?
Yes, AIT has dozens of locations across North America, Asia, and Europe, reflecting its expanding global presence.
What financial services are available near AIT Truckload Solutions?
Nearby, PNC bank offers financial services and ATMs, which can assist customers with banking needs during their visit to AIT Truckload Solutions.
Are there marketing or advertising agencies near AIT Truckload Solutions?
Yes, marketing and advertising agencies close by include Empist, NEXT! Digital Ad Agency, and Walker Sands, which could be beneficial for business networking in the area.
What nearby places can visitors check out before or after visiting AIT Truckload Solutions?
Visitors can explore local spots such as Dollop Coffee Co. for a cafe experience, or All-Star Weekend Events for event planning services, making their visit more convenient and enjoyable.