The UPS Store

2.3
202 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2883 in Davenport offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northtown Plaza Shopping Center Near Northpark Mall.

Details

  • DeliveryNot available

Location

The UPS Store
102 E Kimberly Rd, Davenport, IA
52806, United States

Hours

Reviews

2.3
202 reviews
5 stars
55
4 stars
10
3 stars
2
2 stars
10
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and undervalued.

Efficiency

While some customers noted the store is busy, others praised the efficiency of the staff in handling transactions despite long lines.

Printing Issues

Multiple complaints were made about the inability to print shipping labels, with claims that the printer has been out of service for an extended period.

Store Hours

Customers expressed frustration over inconsistent store hours, with reports of the store being closed during posted business hours.

Supplies Availability

Several reviews mentioned a lack of shipping supplies available for purchase, leading to additional charges for basic services like taping packages.
  • MD
    Mariah Dewitt
    Oct 14, 2025
    1.0
    Would give zero stars. Tried doing my first Amazon return, was met with rudeness, as if I should already know what I’m doing. Was told I needed something printed- Amazon told me they would do it all. When asked if I could use the printer as I don’t have one I was told it wasn’t working. Extremely unhappy.
  • LE
    Logan Edwards
    Oct 9, 2025
    1.0
    Worst ups store in town! I went here a week ago to send back a package to Amazon- of coarse they can’t print the label- of courier computer doesn’t work to do it… a week later I called to check to see if it’s fixed- nope. Ok I won’t do business here and they are ok with it, they don’t want to actually help you… they are human robots trying to survive another day returning Amazon products in a climate controlled store front.. if they can find a way NOT to help you that’s exactly what they will do. I thought the east moline location was the worst but it’s not- this one wins as the worst. Save yourself a headache and time just drive to east moline and let this place dissolve.
  • BW
    Bre Welvert
    Sep 23, 2025
    1.0
    A bunch of people standing around not doing anything and the ones who are doing something are incapable of doing their job. I wouldn’t waste recommend going to a different location.
  • TR
    Tammy Richards
    Sep 6, 2025
    5.0
    I was very confused on 2 different packages and I have anxieties bad! So I started stressing out but instead of the employee getting frustrated with me like most places do he was calm and directed the people in line what options were! He was so helpful! I don't like going out do to stressing out so easily but people like him make me feel so happy and hopeful that life will get better for me!
  • TB
    todd bowman
    Aug 23, 2025
    3.0
    I use this store often to drop packages due my business. All the reviews are spot on however. Yes, they charge for petty things. Yes, most of the time the older ladies are unpleasant. In fact robotic in tone as other reviews suggest. I get it. Some people who don't ship on the regular might be caught off guard by the additional charges. And yes, there's nothing on any shelf to purchase. I guess buy these for your home for the future. The one particular older lady treats the place like it's a constant revolving door. And if you are not quick enough for her, you will get that rude edginess. This is as true review you will ever get. This drop off is close to my home and will continue to be my drop off.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2883 in Davenport offer?

The UPS Store #2883 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #2883 located?

It is located at 102 E Kimberly Rd, Ste I, Davenport, IA 52806, USA.