United States Postal Service

3.6
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4354 Pahoa Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4354 Pahoa Ave, Honolulu, HI
96816, United States

Hours

Reviews

3.6
38 reviews
5 stars
20
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  • LK
    Laura Komoda
    Dec 17, 2025
    1.0
    Haole guy at the Kahala post Office walked off to lunch, without telling me he had closed the line, knowing I was waiting for him. He definitely needs more training and lessons in etiquette!!!
  • NW
    Nicole West
    Oct 17, 2025
    1.0
    waited 20 mins to cash a money order out that I purchased from this joke of a place, to be told they don’t have enough money which is a lie. Told to go find another place to cash it.
  • AM
    Angela Murphy
    Aug 29, 2025
    5.0
    We had the best experience. Our counter guy was knowledgeable and friendly. Gave my daughter some stickers. We left with a smile on our faces.
  • HH
    haunani hess
    Aug 25, 2025
    1.0
    UPS Store (Kahala) Worst customer service ever. I cannot believe the level of attitude and lack of professionalism by Ryan and (manager) Stephen, who couldn’t be bothered to extend any customer service other than Ryan telling me I can’t get my packages back, and Stephen telling me I can get my packages back but that I won’t get a refund. I was overcharged and hung up on. Worst of the worst.
  • RO
    Roy Okamoto
    Jul 29, 2017
    5.0
    I deal with this postal location when visiting family and the folks here are kind and helpful every time. This is in Stark contrast to the ones I frequent in San Diego. If all the post offices were like this one I would not dread going to the post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.