Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Honolulu, HI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.2
364 reviews
5 stars
152
4 stars
46
3 stars
14
2 stars
9
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff varies, with some praising their friendliness and helpfulness, while others report unhelpfulness and rudeness.
Delivery Issues
Numerous complaints about missed deliveries, packages marked as delivered but not received, and poor communication regarding delivery status.
Efficiency
Mixed reviews on efficiency; some customers experienced quick service, while others faced long waits and delays.
Accessibility
Location is noted for being somewhat difficult to access, with limited parking and a busy environment.
Reliability
Many customers express frustration over lost or delayed packages, indicating a lack of trust in the service.
- FTFaauliulito Tuala-TamaalelagiNov 13, 20255.0Loved their customer service. Paid less for a 2-day shipping than UPS. Awesomeness! Mahalo nui, FedEx!!
- JPJacob ProfferOct 30, 20251.0Waited in line for a half hour, with a heavy item while five employees twiddled their thumbs behind the counter. And at no point did any of the employees who had already formulated a response say a damn word while I waited, as soon as they called me to the counter they said the item would not be accepted at this location even though I had received the item from FedEx ground and was shipping the item back in the same packaging and condition I received it. They simply stated the the item would not be accepted based on a policy they couldn't provide after I just drove down from Kapolei. After asking to speak with the manager, he kindly informed me I needed to go to a FedEx freight terminal to prevent my package from damaging anybody else's goods, I respect that and appreciate his guidance and telling me where I needed to go but all five of the other employees I interacted with before him showed no value to any patrons, time and consistently harassed people who are trying to purchase postage or mail packages.
- MSM SpeOct 24, 20251.0We cannot talk to a person got to fix the phone
- BWBilly WatanOct 24, 20255.0Tracking was on point and staff was helpful & friendly
- DSDale ShermanOct 23, 20251.0Were packages go to die. They lost an overnight package at this facility, it was for a customer who was trying to make a wedding ring for a friend, and they flat out lost it. My business will NEVER again use FedEx to ship anything to Hawaii, they cannot be trusted.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Honolulu offer?
FedEx Ship Center in Honolulu offers packing supplies, boxes, and a range of FedEx shipping services including expedited, standard, economy, ground, international, and freight options.
What are the operating hours of FedEx Ship Center in Honolulu?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule residential deliveries or hold shipments for pickup at FedEx Ship Center in Honolulu?
Yes, you can have your FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager services at this location.
How can I get shipping discounts at FedEx Ship Center?
You can create a free FedEx account to access various shipping discounts.
What brands does FedEx Ship Center in Honolulu represent?
The center represents FedEx Express, FedEx Ground, and FedEx Freight brands.
Where is FedEx Ship Center located, and how can I contact them?
FedEx Ship Center is located at 129 Pohakulana Place, Honolulu, HI 96819. You can reach them by phone at +1 800-463-3339.
What nearby transportation options can help me reach FedEx Ship Center?
Nearby car rental agencies like Hertz and airport terminals such as Genesis Aviation and Signature Flight Support at Honolulu International Airport can assist in transportation to FedEx Ship Center.
Are there any nearby places to visit before or after your FedEx Ship Center visit?
You might consider visiting Mauna Loa Helicopter Tours or Lani Lea Sky Tours for sightseeing options near the FedEx Ship Center.
How does FedEx Ship Center's location relate to air freight and cargo services?
FedEx Ship Center is near several freight and cargo services including FedEx Airport Lagoon Drive, Alaska Air Cargo, and Pacific Air Cargo, making it convenient for business transportation and logistics.