FedEx Office in Honolulu, HI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Many customers reported poor and rude service from staff, with several instances of employees being unhelpful or dismissive.
Helpful Staff
Despite negative experiences, some customers highlighted individual employees who provided excellent service and went above and beyond to assist.
Service Delays
Numerous reviews mentioned delays in service, including long wait times and issues with package handling.
Mixed Experiences
While some customers had positive interactions, others expressed frustration with the inconsistency in service quality across visits.
Facility Issues
Customers noted problems with equipment and facilities, including malfunctioning printers and inadequate staffing.
DT
David Thomas
Nov 15, 2025
5.0
Noah needs to be Management! Professional and courteous, knowledgeable!
RH
R H
Nov 2, 2025
1.0
Disappointment
MS
M.A. S.
Oct 4, 2025
1.0
Caution: if you have something you are sending to west coast and pay a lot for the overnight guaranteed and they don’t deliver, you will spend multiple calls getting the run around talking to a call center. This company does not honor their commitments. Go w UPS or USPS, since you can talk to someone.
JO
Jonah Oh
Sep 10, 2025
5.0
Store Manager Kenneth was extremely knowledgeable, professional, kind and helpful! He helped us complete our print media project promptly and easily. Mahalo nui! 🤙
FYI: please use the email address in the attached picture to send your media files to this branch.
FU
Francis Usisa
Jul 30, 2025
5.0
Teresa was super helpful with my business cards. She made the whole process easy and stress-free. The new location is really nice too. Great service all around!