Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Norcross, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as delivered but not received, and delays.
Customer Service
Feedback highlighted poor customer service experiences, with many customers feeling ignored or receiving inadequate assistance.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for being unprofessional or unhelpful.
Package Handling
Several reviews mentioned issues with package handling, including lost packages and damage during delivery.
Overall Satisfaction
Overall, many customers expressed dissatisfaction with the service, often comparing it unfavorably to competitors like UPS.
EG
Emdi Garage
Oct 10, 2025
5.0
Very fast
PG
Peter Gbarlea
Sep 21, 2025
5.0
A place with excellent staffs that ensure your packages reached its destinations...
TB
Trel Bowers
Sep 6, 2025
3.0
Inconsistent, can be frustrating at times. Lately I’ve been having issues with drivers not attempting delivering my packages, call and speak with a manager that states will correct the issue with the drivers, for them to turn around and do the same. I have a ring camera and the drivers avoid delivering due to the hill up my driveway
JR
James Rowland
Aug 30, 2025
5.0
Jude was amazing, FedEx employees at this other location wouldn’t take my package, was super disrespectful and sent me on a wild goose chase to this other location 30 minutes away and said they were open. I showed up and they were closed but Jude opened up shop for me and got my package squared away.
LL
La La
Aug 23, 2025
1.0
Ordered a 2 day shipping on a package on Tuesday. Was suppose to receive it Friday. Out for delivery Friday turned into delivery Monday by 8pm. Called customer service Friday evening and was given a commitment for delivery that evening. Saturday at noon (bc it didn’t arrive as guaranteed) called customer service again and they tell me if I can get to this location in 9 minutes, I can get my package. I live in Atlanta-you can’t get to your mailbox in 9 minutes! Now I will have to wait almost a whole week (possibly longer) from purchase on a delivery for a part to fix my washer. This location sucks and it’s sad that FedEx lies to customers. Had I known they wouldn’t even deliver it Friday I could’ve picked it up on time. DO BETTER FEDEX! Amazon would NEVER!
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Norcross, GA offer?
FedEx Ship Center in Norcross provides packing supplies, boxes, FedEx expedited, standard, economy, ground, and international shipping services.
What are the operating hours for FedEx Ship Center in Norcross?
The center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:30 AM to 12:30 PM, and closed on Sundays.
Are there any options to hold my FedEx shipments for pickup at this location?
Yes, you can have your FedEx shipments held for pickup at the Norcross FedEx Ship Center.
What types of payment does FedEx Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What brands of FedEx shipping are available at the Norcross FedEx Ship Center?
The center offers FedEx Express, FedEx Ground, and FedEx Freight services.
Can I download a FedEx app for easier shipping management?
Yes, the FedEx app is available on both Apple App Store and Google Play Store for easy shipping management.
How can nearby places like College Hunks Hauling Junk and Moving benefit FedEx customers?
College Hunks Hauling Junk and Moving nearby provide moving, storage, and junk removal services, which can be useful for customers relocating or needing assistance with packing before shipping at FedEx.
What are some nearby building supply stores that FedEx customers might visit?
Nearby building supply stores like Cliff Garage Doors & Gates and Bay Insulation of Georgia can be useful for customers seeking home improvement materials in the same area as FedEx Ship Center.
Are there any nearby professional services that FedEx customers can access?
Yes, nearby professional services include Omega Media Group for event photography and Pos Unlimited for IT service and computer repair, useful for business customers visiting FedEx.
How can I contact FedEx Ship Center in Norcross for inquiries?
You can contact them by phone at +1 800-463-3339 or visit their website for more information.