FedEx Ship Center

3.2
375 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Norcross, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
6650 Corners Industrial Court, Norcross, GA
30092, United States

Hours

Reviews

3.2
375 reviews
5 stars
158
4 stars
44
3 stars
23
2 stars
8
1 star
142

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including missed deliveries, packages marked as delivered but not received, and delays.

Customer Service

Feedback highlighted poor customer service experiences, with many customers feeling ignored or receiving inadequate assistance.

Staff Performance

While some staff members received praise for their helpfulness, others were criticized for being unprofessional or unhelpful.

Package Handling

Several reviews mentioned issues with package handling, including lost packages and damage during delivery.

Overall Satisfaction

Overall, many customers expressed dissatisfaction with the service, often comparing it unfavorably to competitors like UPS.
  • EG
    Emdi Garage
    Oct 10, 2025
    5.0
    Very fast
  • PG
    Peter Gbarlea
    Sep 21, 2025
    5.0
    A place with excellent staffs that ensure your packages reached its destinations...
  • TB
    Trel Bowers
    Sep 6, 2025
    3.0
    Inconsistent, can be frustrating at times. Lately I’ve been having issues with drivers not attempting delivering my packages, call and speak with a manager that states will correct the issue with the drivers, for them to turn around and do the same. I have a ring camera and the drivers avoid delivering due to the hill up my driveway
  • JR
    James Rowland
    Aug 30, 2025
    5.0
    Jude was amazing, FedEx employees at this other location wouldn’t take my package, was super disrespectful and sent me on a wild goose chase to this other location 30 minutes away and said they were open. I showed up and they were closed but Jude opened up shop for me and got my package squared away.
  • LL
    La La
    Aug 23, 2025
    1.0
    Ordered a 2 day shipping on a package on Tuesday. Was suppose to receive it Friday. Out for delivery Friday turned into delivery Monday by 8pm. Called customer service Friday evening and was given a commitment for delivery that evening. Saturday at noon (bc it didn’t arrive as guaranteed) called customer service again and they tell me if I can get to this location in 9 minutes, I can get my package. I live in Atlanta-you can’t get to your mailbox in 9 minutes! Now I will have to wait almost a whole week (possibly longer) from purchase on a delivery for a part to fix my washer. This location sucks and it’s sad that FedEx lies to customers. Had I known they wouldn’t even deliver it Friday I could’ve picked it up on time. DO BETTER FEDEX! Amazon would NEVER!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Norcross, GA offer?

FedEx Ship Center in Norcross provides packing supplies, boxes, FedEx expedited, standard, economy, ground, and international shipping services.

What are the operating hours for FedEx Ship Center in Norcross?

The center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:30 AM to 12:30 PM, and closed on Sundays.