FedEx Ship Center

3.6
510 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Marietta, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2049 Franklin Way, Marietta, GA
30067, United States

Hours

Reviews

3.6
510 reviews
5 stars
254
4 stars
75
3 stars
32
2 stars
22
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff received praise for being helpful and friendly, while others were described as rude or unhelpful.

Delivery Issues

Numerous complaints about delivery delays, misdeliveries, and lack of communication regarding package status.

Staffing Problems

Customers noted long wait times due to insufficient staffing, leading to frustration during busy hours.

Positive Experiences

Some customers reported positive experiences with specific employees who provided exceptional service.
  • MF
    Morgan F
    3 days ago
    2.0
    Every time I come up here, this location is always closed early. Adjust your hours on all platforms or remain open until the time posted. Simple. People are trying to get their stuff and take care of business. This is a major inconvenience! Myself and 3 other cars have come up here in the last 5 minutes expecting for the business to be open and have been turned away by employees looking through the window. I even saw 2 FedEx trucks pull up and pull off after seeing all the lights out in the building. Crazy.
  • MM
    Michelle Merrill
    5 days ago
    5.0
    We’ve visited the hub several times to pick up packages, and Beverly always makes us feel welcome and cared for.
  • DW
    David W
    Dec 29, 2025
    5.0
    On time, perfect service!
  • AH
    Aaron Harbin
    Dec 18, 2025
    1.0
    Unhelpful and no effort to make any understanding. Avoid FedEx at all cost. They make promises of priority deliveries then don't uphold those promises. They are explicitly told "by their manager" that "we can't allow pick ups, even one minute late" regardless of how much you paid for shipping. 2 day shipping equals 4 days in transit. If you try to call them, good luck, you'll never get through the automated system. Customer service just repeats the same phrases over and over like what you say doesn't make a difference. Use USPS or UPS if you have to ship something. FedEx is the bottom feeder of parcel delivery services.
  • MR
    Margie Riley
    Dec 12, 2025
    2.0
    Kudos to that ONE clerk working that counter in there, but FEDEX need to get that chick some help! That line be long if you need help with your package. Word to the wise, pay and print that shipping slip out at home yourself so all you have to do is scan it yourself when you get there and set that package on the counter and leave - takes less than a minute - or you can be in that line up to an hour.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Marietta, GA offer?

The FedEx Ship Center provides packing supplies, boxes, expedited shipping, standard, and economy shipping services, along with residential delivery scheduling and shipment holds for pickup.

What are the operating hours of the FedEx Ship Center in Marietta?

The center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:30 AM to 12:30 PM, and closed on Sundays.