FedEx Ship Center

3.6
501 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Marietta, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2049 Franklin Way, Marietta, GA
30067, United States

Hours

Reviews

3.6
501 reviews
5 stars
249
4 stars
75
3 stars
32
2 stars
20
1 star
125

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package deliveries, including misdeliveries, delays, and drivers falsifying delivery attempts.

Customer Service

While some staff members received praise for their friendliness and helpfulness, many reviews highlighted poor customer service experiences, including unhelpful responses from management and long wait times.

Staff Performance

Feedback on staff performance was mixed; some employees were commended for their exceptional service, while others were criticized for rudeness and lack of professionalism.

Facility Management

Customers expressed frustration with the overall management of the facility, citing issues with staffing, organization, and communication regarding package status.

Positive Experiences

Despite the negative feedback, several customers shared positive experiences, particularly regarding specific employees who provided excellent service.
  • MW
    melisa westmoreland
    Oct 27, 2025
    1.0
    I have waited two days sitting at home and no attempt to re deliver my package. These people should be fired, every single one of them. They put deliver by 8 pm, then at 8:17 post unable to deliver when no attempts were made. Then location is closed so they do t have to speak to anyone.
  • BP
    Brandi Palmer
    Oct 25, 2025
    1.0
    This branch has by far the laziest and worst delivery drivers in the Atlanta area. They refuse to deliver packages as instructed and cause constant delivery issues that could be avoided if they were competent. Don't bother reporting them for misdeliveries because their managers are just as bad and won't hold them accountable or fire them for their laziness and lack of will to do their "one" job...to deliver the package to the customer.
  • AF
    Ali Farooq
    Oct 20, 2025
    5.0
    Nice friendly staff
  • TL
    Tia Lucas
    Oct 5, 2025
    5.0
    I love this location, mainly because it's on my route from the big city, but mostly because it stays open until 8PM. I believe it is a distribution center. There's a drop box but it's also open inside in case your package(s) are bigger. Nice staff who don't ignore you and ask if assistance is needed.
  • DL
    Danny Lawson
    Sep 24, 2025
    5.0
    Great employees and quick in and out.

Frequently Asked Questions About FedEx Ship Center

What services does the FedEx Ship Center in Marietta, GA offer?

The FedEx Ship Center provides packing supplies, boxes, expedited shipping, standard, and economy shipping services, along with residential delivery scheduling and shipment holds for pickup.

What are the operating hours of the FedEx Ship Center in Marietta?

The center is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:30 AM to 12:30 PM, and closed on Sundays.