FedEx Office in Johns Creek, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and inattentive.
Staff Efficiency
Customers frequently reported long wait times and inefficient service, often citing understaffing and lack of knowledge among employees.
Store Operations
Several customers noted issues with the store's hours, including being closed before posted times and inconsistent availability.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and professionalism, indicating some positive interactions.
Accessibility Issues
Customers expressed frustration with the lack of assistance for those with disabilities and poor internet connectivity in the store.
KB
Kay Bredder
4 days ago
5.0
Great, friendly service. They go out of their way to give you the best shipping options. Many of my packages arrived early. Always in perfect condition.
CH
Chauna H
Nov 15, 2025
1.0
Awful place. I’ve been here 3 times total and 2 of those times the store was closed in the middle of the day during hours of operation posted. Waste of time. Go anywhere else
CT
Cindy Terranova
Nov 15, 2025
5.0
Albert provided excellant customer service. He was patient and kind and took care of printing mailing label for me. Albert, tell your boss that Ms Cindy says YOU NEED A RAISE! This office is fortunate to have you helping their customers.
OG
Ortiz Graham
Nov 11, 2025
5.0
Very quick, professional, friendly, and efficient. Amazing customer service!!!
WN
Wendy Nunlee
Oct 6, 2025
1.0
I was told by the person behind the counter (on October 2, 2025 at the 9775 Medlock bridge , Johns Creek location ) that if I wanted to send a FedEx envelope to someone and enclose a self addressed envelope in the package, that I would need to go back home and create an account and then send the label via email to the fed ex location. And then, comeback to the FedEx store to have them print out labels in order to have my package delivered. It does not make sense that this could not be handled in the store. It was a waste of my time and energy. Oh, after I suggested that they have computers on sight, can I do this process at one of their computers. He then agreed that I could use their computer to do what he instructed me to do, but warned me that most people were not able to achieve the task on the in-store computer. That did not make sense either, but I attempted to , but the computers had such bad internet connections, that I was not able to create an account in order to send and envelope package with a self- addressed envelope enclosed. After spending 20minutes in the FedEx store I left with nothing accomplished! I feel like I received poor service and wasted my valuable time . I will not be using this location again.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Johns Creek offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, faxing, passport photos, computer rental, lamination, binding, design services, and more.
What are the operating hours of FedEx Office Print & Ship Center in Johns Creek?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 11:00 AM to 6:00 PM, and closed on Sundays.
Where is FedEx Office Print & Ship Center located in Johns Creek?
It is located at 9775 Medlock Bridge Rd, Suite C, Johns Creek, GA 30097, USA.
What payment options are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I pick up my printed documents at the FedEx Office Print & Ship Center?
Yes, the location offers in-store pickup for printed materials.
Is there a FedEx app I can use to access services and deals for the Johns Creek location?
Yes, the FedEx mobile app is available on both Apple App Store and Google Play, offering coupons and service access.
What nearby restaurants can I visit before or after my visit to FedEx Office in Johns Creek?
You can enjoy nearby restaurants like The Honey Baked Ham Company, Doragon Fusion Sushi, Sushi Momo, AKU Sushi Ramen, Sichuan House, and Pizza Hut, all offering a range of dining options.
Are there fitness or recreation options close to FedEx Office in Johns Creek?
Yes, Starting Strength Atlanta, a gym and sports venue, is nearby where you can work out before or after your visit.
If I need tutoring services in Johns Creek, which nearby center is close to FedEx Office?
C2 Education of Medlock Bridge and C2 Education tutoring centers are nearby for test preparation and tutoring needs.
What are some nearby wellness and personal care services close to FedEx Office in Johns Creek?
Nearby options include Foxy Nails, A-Z nails, Maily Nails and Spa for nail care, DentFirst Dental Care for dental needs, and LL Massage for massage therapy.