FedEx Office in Duluth, GA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive towards customers.
Staff Performance
Inconsistent staff performance was noted, with some employees providing excellent service while others were criticized for their lack of professionalism and assistance.
Management Issues
Several customers mentioned issues with management, indicating a lack of oversight and training for employees, which contributed to the overall negative experience.
Service Efficiency
Customers reported inefficiencies in service, including long wait times and problems with equipment, leading to frustration during their visits.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that positive experiences can occur.
DS
Daniel Shin
Nov 12, 2025
1.0
Rude and not helpful
RK
Ronda Kingston
Nov 9, 2025
1.0
I was having trouble trying to print out a huge job and the lady behind the counter refused to come and help me until she saw me packing up my stuff. I just went to work and print everything out for free. This place is a joke and a waste of space.
AC
Adrián Castillo
Oct 30, 2025
1.0
Muy mala atención. Llegue a las 6.56pm. Me trataron mal. Me dijeron que me fuera que no podían imprimirme nada. Que no aceptaban mi dinero en efectivo. Muy muy mal. Me lo hicieron delante de mi hijo además.
XM
Xuelian Meng
Oct 28, 2025
1.0
The service attitude was extremely poor. Both girls barely acknowledged me and kept a cold expression the entire time. We are paying customers—we didn’t do anything wrong, nor do we owe you anything. If you’re working in customer service, the most basic respect and courtesy should be expected. This was truly disappointing.
EO
EDDIE OSUNA
Oct 16, 2025
1.0
Very bad service, they are not attentive at all nor do they care about customer service
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Duluth provide?
FedEx Office in Duluth offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located?
It is located at 3695 Club Dr, Suite A11, Duluth, GA 30096, United States.
What are the operating hours of FedEx Office Print & Ship Center in Duluth?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment methods are accepted at FedEx Office Print & Ship Center?
FedEx Office accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Can I upload documents for printing online at FedEx Office in Duluth?
Yes, you can upload documents through FedEx Office Print Online for flyers, brochures, presentations, banners, or signs, which can then be picked up or delivered.
Does FedEx Office Print & Ship Center offer package pickup services?
Yes, they provide FedEx package pickups and packaging and shipping services.
What brands and software are available at FedEx Office in Duluth?
Brands and software include Kinko's Copies, FedEx Express and Ground, AT&T Wi-Fi, Leadsplease, Sony PictureStation, Microsoft Office 2010 Professional, Adobe CS3 Suite (Acrobat, Illustrator, Photoshop, PageMaker, InDesign).
Are there any nearby restaurants where I can dine before or after visiting FedEx Office?
Yes, nearby restaurants include Theory Restaurant & Lounge, The African Grill Duluth, Subway, My Pizza n Wings, Baskin-Robbins, Dunkin', and The Quynh Cafe, offering a variety of dining options for customers.
Is there a passport and visa service close to FedEx Office in Duluth?
Yes, RushMyPassport in FedEx Office nearby offers passport and visa services to assist with travel documentation needs.
What other services can I find nearby FedEx Office Print & Ship Center that might be useful?
Nearby you can find services such as Metro by T-Mobile for mobile needs, Any Lab Test Now for medical testing, and True Staffing for employment services, which can complement your visit to FedEx Office.