Business Details
About
Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Atlanta, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.6
536 reviews
5 stars
272
4 stars
75
3 stars
42
2 stars
19
1 star
128
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Shbrita and Joseph, for their exceptional service and willingness to go above and beyond to assist.
Delivery Issues
Numerous complaints were made regarding delivery problems, including packages marked as delivered but not received, and drivers reporting incorrect addresses.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior from staff, particularly at the security check, leading to a mixed overall experience.
Efficiency
Several reviews highlighted the quick and efficient service at the location, with customers appreciating the fast processing of their shipments.
Inconsistent Quality
Feedback indicated a disparity in service quality, with some employees receiving high praise while others were criticized for poor performance and lack of accountability.
- EMEsmond MooreOct 20, 20255.0Joseph was a breath of fresh air. It is a pleasure to see someone in customer service that not only is happy and excited about their own life that is spill over to them Loving their job and ultimately provides outstanding customer service. Joseph is that one person for FedEx. He made my day better with his interaction and assistance with my drop Off.
- CCChen ChenOct 15, 20255.0I came into FedEx and was greeted immediately with a huge smile by Joseph Garrett. He was genuinely such a kind and genuine person. He was so much help and now I can ship all my packages out today. If you ever stop by this location hopefully you have the opportunity to be helped by Joseph. Thank you so much
- RRRex ReverbSep 8, 20255.0Hadn’t shipped international in a long time, but Daphne (not sure I have the spelling right) and the gentleman there were just super, helping me figure everything out and getting the package out on time. Highly recommended!
- MSMae S.Aug 26, 20254.0Didn't know you need to show your ID before going in the parking lot. Now I know and it wasn't busy
- TTTaylerAug 5, 20255.0Ms. Shbrita is awesome! She was super helpful and such a wonderful person who went above and beyond to rectify my situation. After being given misinformation and the run around for 2 weeks, I was provided answers to my questions and felt as if someone really cared. She was kind and very professional while addressing all my concerns and ensured I felt like a valued customer. She truly exemplified/embodied what a real customer service experience should be like.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services does FedEx Ship Center in Atlanta offer?
FedEx Ship Center in Atlanta offers expedited, standard, economy shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight services.
What are the operating hours of FedEx Ship Center in Atlanta?
The FedEx Ship Center is open Monday through Friday from 9:00 AM to 9:00 PM and on Saturdays from 9:30 AM to 12:30 PM. It is closed on Sundays.
Where is FedEx Ship Center located in Atlanta?
FedEx Ship Center is located at 4400 International Parkway, Atlanta, GA 30354, USA.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Can I buy packing supplies and boxes at FedEx Ship Center?
Yes, FedEx Ship Center sells FedEx Express packaging, boxes, and shipping supplies to meet your packing needs.
Is there a FedEx app to help with shipping services?
Yes, FedEx offers an app available on both Apple App Store and Google Play to help with shipping and managing deliveries.
Does FedEx Ship Center offer any discounts for frequent shippers?
You can create a free FedEx account to enjoy shipping discounts and manage your shipments more efficiently.
What nearby services can help if I need truck rentals near FedEx Ship Center?
The U-Haul Neighborhood Dealer near FedEx Ship Center offers truck rentals which can be helpful if you need a vehicle for moving or shipping large items.
Are there other freight and cargo services close to FedEx Ship Center?
Yes, nearby freight and cargo services include Fedex Staffed, Fed Ex Terminal, Future Forwarding Company, Americas Mart Logistics, Pilot Freight Services, Forward Air, Inc., Main Freight, M2 Transport, Mol Logistics USA Inc, and Towne Air Freight, which can provide additional shipping and logistics support.
What are some nearby automotive repair shops if I need vehicle services around FedEx Ship Center?
Nearby automotive repair options include Big Wrench, Fierros Auto Repair L.L.C, Hi-Tech Auto Repairs, and Carroll Tire, providing services like truck repair, tire repair, and general automotive maintenance.