FedEx Ship Center

3.6
541 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Atlanta, GA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4400 International Pky, Atlanta, GA
30354, United States

Hours

Reviews

3.6
541 reviews
5 stars
276
4 stars
75
3 stars
42
2 stars
19
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Shbrita and Joseph, for their exceptional and friendly service, going above and beyond to assist with various shipping issues.

Delivery Issues

Numerous complaints were made regarding delivery problems, including packages marked as delivered but not received, and drivers failing to deliver despite being at home.

Mixed Experiences

While some customers reported positive experiences, others expressed frustration with the overall service quality and disorganization at the location.

Staff Professionalism

Several reviews highlighted the professionalism and helpfulness of the staff, although there were also reports of rude behavior from some employees.
  • NP
    Nainesh Patel
    6 days ago
    5.0
    I’ve been trying to call FedEx for weeks now trying to get an update on my package which has been in transit for over a month now. I have not been getting anywhere with them so I decided to go to the FedEx center and see if I could get any help. Daphne Taylor helped so much. She made so many calls and emails trying to help me, all while helping other customers who were coming in steadily. She is a star employee.
  • AJ
    Alphonso John-Phillip
    Dec 31, 2025
    1.0
    I have repeatedly ask the fedex drivers not to place packages in front of my garage door. I have called their customer service several times and they keep telling me they will talk with the delivery drivers, and up to now they are still delivering packages in front of the garage door. If one of us is going out in the night and get into the car before opening the garage what happens? The driver that I tried talking to this morning used EXPLETIVES at me and then took the boxes and THREW them in front of the front door and left cursing me while he was driving away. What kind of service is this?
  • RG
    Ron G
    Dec 23, 2025
    5.0
    I appreciate good customer service. My package was handled with care and despite the time of year for shipping packages, it was not a long wait on line. My package arrived on time. Thank you FedEx for great customer service 👏
  • EW
    Elder Brent Wadlington
    Dec 15, 2025
    5.0
    Very efficient!
  • EM
    Esmond Moore
    Oct 20, 2025
    5.0
    Joseph was a breath of fresh air. It is a pleasure to see someone in customer service that not only is happy and excited about their own life that is spill over to them Loving their job and ultimately provides outstanding customer service. Joseph is that one person for FedEx. He made my day better with his interaction and assistance with my drop Off.

Frequently Asked Questions About FedEx Ship Center

What types of shipping services does FedEx Ship Center in Atlanta offer?

FedEx Ship Center in Atlanta offers expedited, standard, economy shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight services.

What are the operating hours of FedEx Ship Center in Atlanta?

The FedEx Ship Center is open Monday through Friday from 9:00 AM to 9:00 PM and on Saturdays from 9:30 AM to 12:30 PM. It is closed on Sundays.